Unit 4, Premier Court, Kings Mill Way, NG18 5ER, Mansfield, Nottinghamshire, GB
Car Mats UK specialise is manufacturing tailor-made car mats for a wide range of vehicles. Our factory is based in Mansfield, Nottinghamshire. We offer the customer an huge amount of choice. You can pick the colour and quality of your carpet, add a coloured or patterned trim and upto 20 characters of embroidery text. We also offer 3mm and 4mm rubber in a number of different finishes, from raised penny to checkered effect. Customers can now also order semi-tailored seat covers, these are available in heavy duty or quilted material. Choose from black, grey, navy, green and electric blue. Customise by adding a coloured or patterned trim and upto 20 characters of embroidery text. All orders are manufactured upon offer and we aim to ship orders within 3-5 working days. Please note: We are NOT associated with carmats.co.uk in anyway.
Poor website. Links weren't functioning so placed order on phone. Was asked if we wanted armdst cover & charged for armrest 'cover' but when the covers finally arrived this tuned out to be a hole in the cover to take the armrest - but no cover supplied. There was no email confirmation of order and the service was slow with no notification prior to delivery All for £83.98 - a premium price. Neither do they supply hradrest covers for rear seats. You'll get similar / better on ebay for half the price.
No confirmation of order, and no replies to e.mails but money taken from Credit card. Mats did finally arrive out of the blue at 8pm one evening - luckily I was home. Ok except I did pay extra for rubber heelpad which I did not get! However, this has now been rectified.
good communications, prompt delivery and a good fit, but i bought the 'super' range expecting to get a plush set of mats but they do not seem any better quality than a cheaper set from ebay. a bit disappointed for over £50
ordered mg gs seat covers from here. Cost £79 full set. Once ordered no response to say got my order by email. Made contact by phone to see they get it said reply sent i checked spam, junk files nothing.called again said they have my order. Called week later where is my car seat covers delivery company messed up and they would send them out. Told couple more days still didnt arrive. Called again said being sent out will have by next day sat or monday.wednesday came still nothing. Asked for refund and said if covers come in the mean time will send them back at there cost. Got my refund and company was full of crap never sent the seat covers. Stay away from this company. BE AWARE THE COMPANY IS ALSO CONNECTED WITH THREE OTHER COMPANYS AS USE SAME PHONE NUMBER. EVEN ON AMAZON. DO NOT WASTE YOUR TIME.
Customer service from this company is great. Responded to my queries promptly once I had received the item. A big thanks to Kayleigh for taking care of my purchase. Boot liner is looking great in my Audi A6. Many Thanks!
The website for ordering replacement car carpets is very unclear for some models. I ordered what I thought were the correct carpets but when they arrived they were not the correct ones. If you wish to return items they do not issue a returns label; you have to arrange and pay for postage back to them and to top it all you have to pay an admin/exchange fee of £6.60 or 25% of the value of the order. Make sure you double and triple check which carpets you are ordering.
My gosh! What a terrible company! With terrible customer service! How in the world do they have any positive reviews?! I ordered a full set of semi-tailored seat covers for my Suzuki Jimny and they were terrible! Miles larger than my seats both front and rear. When I informed them of this they didn’t really care. They asked me to bag them back up, put a label on them and they would send someone to pick them up. That was supposed to be Friday 14 October. The seat covers are still sitting here and I still don’t have a refund or any reasonable response from this company!
I placed an order on the 23rd September 2022and haven’t had delivery yet. I have phoned numerous times and emailed but no one has let me know what is happening. I keep getting told they are short staffed. Not my problem. The lack of communication is unbelievable. I have given them today to get back to me then I will contact my credit card company to sort out.
Satisfied with t-roc seat cover
The mats arrived on time and are excellent quality and finish. They look smart and fit well.
Quick delivery, and the mats fit into my car very well. Completely satisfied. Would be happy to recommend to others.
Very good quality
Part doesn't fit and buyer don't want to communicate with me
Good product & great customer service
Really good quality customer service were very friendly and helpful
Great mats, fit perfectly and a good price. Excellent range of customisation options.
It has taken ages and a lot of wasted money to find a car seat cover that I'm happy with. The material used and the fit is perfect, and I really like the way the opening for the seat belt clip is stitched. Other covers I have bought just tuck to the side, this opening is a great improvement. I highly recommend these seat covers. Not the cheapest but I doubt you will find better. Many thanks from a very happy Honda cr-z owner.
Nice quality and fit certainly light years ahead of other oem carpets i have had . Dropped a star as expected fixture points on carpet, fortunately snug fit means the carpet stays put
A quick turnaround, We Ordered our Kuga mats and boot liner on a Friday evening, delivered the following Friday morning. Good quality, and colour of edge twist was exactly as seen on the company’s website. Had the Union Jack heel pad included. (Would be great if it was in colour). We decided upon the “exclusive” quality, only because we have never used this company before, These mats are of “good” quality, not “great”, if you want “great” then pay double the money. Personally I’m very satisfied with the product. If I were to use this company again I’d probably opt for the best quality. Contact with this company via telephone was also top notch.
Excellent product, fits really well and good quality. Would definitely recommend.