Company Details

Excellent technical support!

Emails never sent. Wouldn't have known if I wasn't sending to myself to test. Platform said they were delivered. All my DNS settings were correct etc.

Signed on with Campaigner last month and over a couple of weeks we saw not email capture what so ever. Contacted support to see if our setup was errored and was told that a company of my size is too small to benefit from this service. This was a key factor our sales person, Connor, never mentioned. Now trying to get the account cancelled from a billing perspective is a nightmare.

Great company - amazing delivery services, high CTRs and open rates. Phillippa is our account manager and has helped our business grow extensively!

Campaigner.com is run by professional scam syndicate 100%. Please disregard all these fake reviews by their workers giving it a 5 star rating. I created trial account and I was being taken around from one problem to another until it expires and they made it so compulsory that you can not deactivate/close down your account on the site. Livechat does not work and their support will keep passing you from one stage to another... PLEASE AVOID CAMPAIGNER IF YOU DON'T WHAT A NIGHT MERE. They are SCAMMERS... Don't be deceived by those fake ratings by their team... I bet you will never send a single email from that site and when you try they will redirect you to a DEDICATED IP. There you start another one month of frustration with your payments being deducted at the end of the month. PLEASE RUN.... I have to deactivate my credit card to avoid their charges. From their support teams like Don-King, to Paolo, and the rest of them always hiding their caller ID when calling you. Mysterious site that when you go in, you're coming out frustrated.

They are scammers, I should have never even talked to them because they steal your money and never contact you. I had a 30-day trial and never used it then saw a charge on my card. You would assume they would check in when there is no activity on the account. I called customer service and the representative talked to me like I was stupid and said that I signed up. The billing starts immediately even though I told them originally I don't think I'm going to use it anymore when they called me once. They attempted to charge me on December 12th but the transaction was declined and they never contacted me tried again later in the month without any notice whatsoever. Never use them if you are trying things out because they will automatically charge you and never send you any information, I luckily was checking my card statements and noticed the charge. They submitted a refund approval request and I will be getting a call back from a manager... We will see how that goes. Based on most of these reviews others have dealt with the same issue, it is even impossible to cancel the account.

I have created my Free Trail account on Dec 11, 2024, and I have not been able to test the platform. I've asked to have my account closed and my charges refunded but my account manager Sheraz Cheema seems to not want to respond now that I want to close my account. Their customer service sucks because the person you speak with can't actually help you with anything because ever issue gets escalated beyond them.

Easy to use interface for email deployments, but can be slow to load at times. Unfortunately, have been noticing a significant amount of bounce backs since Feb 2024 especially across personal email domains which has affected conversion.

We have been thoroughly impressed with Campaigner's email marketing platform and their exceptional account management support. The platform itself is packed with user-friendly features that make creating, managing, and analyzing email campaigns easy. The tools available cater to both beginners and seasoned marketers alike.

Campaigner has a HUGE impact on my online sales. I send a weekly email to subscribers and always see an IMMEDIATE jump in traffic and sales! Grateful.

It was a great experience, when I called up today, billing problem got resolved. got satisfactory answers

Jose was AWESOME and very patient with our team today.

Great tool! The only thing that I would improve is the time length for booting you out to re-authenticate. I think it's a little quick and gets in the way of productivity. Otherwise, a lot of options and very user-friendly.

Its Pretty good!

Our company has been using Campaigner for nearly almost a decade. For a short time we tried another mass mailing portal, but after learning the difference, we came right back to Campaigner! The program is simple to navigate. The CTR and CTOR rates are outstanding. But most of all, you get a REAL LIVE PERSON when you email or call for assistance. 100% Customer Satisfaction Guaranteed. No chat bots, automated responses or long wait times. Answers in minutes. Highly recommend!

We have been with Campaigner for years, and the overall experience has been very positive. Their strongest asset is tech support/customer service, both online chat and telephone support. Whenever I've had a problem, they have been there to help every time I've reached out. Layouts and design are flexible and fairly easy to edit/tweak by smart use of Rows. Other than occasional delays in sending Test versions to our team for approval, Campaigner has been a real positive for us.

I've only been using it for a bit over a year but haven't had any issues. My role in using this is much less than coworkers but no one has ever voiced any discontent.

Excellent service - Thank you

The ongoing issues with links in test emails are getting to be a bit frustrating.

Overall, this is a solid platform to use for email blasts. There are a few glitches that will randomly sign you out (not saving your progress), or mishaps with duplicates within the mailing lists.