Unit No 101, First Floor, Tower-A, Unitech World- Cyber Park, Sector 39, 122 003, Gurugram, Haryana, IN
Great experience , smooth ticket booking process , round the clock assistance for personal and corporate booking. Great team
Amazing service by Brightsun
The entire trip was organised by Brightsun, the flights, hotels, transport, and tour guides. Everything ran to plan without a hitch with good communication throughout the trip.
It was an absolute pleasure with the company
Nice experience.... Excellent services... Thank u so much given such wonderful services....
Excellent experience with Brightsun
Excellent advice for my complicated itinerary
I deal with Mr.Abhinavkumar for ticket booking. I have very excellent experience with him and he is very kind and humble person.
I have been travelling for years now but never had such a terrible experience with any travel agencies. Please don't only read the positive comments could be fraudulent,read through the 1 star reviews as they reflect on how this company would do anything to rip your money .Please avoid talking to Pawan and Sharad ,main culprits in running this scam . Fraudulent yourl never get your money back. I am not able to reply to your reply so I had to update here, if your'll had given 3 people compensation why we would booked new tickets for us, 1st of all we had to inform the airline, we had to wait until last day thinking your'll would have done it cause when we contacted the airline they said they did not receive any documents for medical emergency from your'll. But the airlines helped us straight away, but few things they said they cannot do cause we booked the tickets from your agency.
I would say please be careful whilst booking make sure you record every word they say . I read all the good reviews and thought they are trustworthy but unfortunately feels like the reviews are paid for! Very disappointing , if you need any help with ur ticket once you purchase please don’t even dream they will help you . They made me cry on the phone several times . Selfish , self-centered and careless . I had to extend my ticket as my daughter was in hospital for an emergency heart treatment . Despite of providing all the proof they failed to help me and lied saying the airline was not responding . When I called the airline they said they never received no information from the agency . Liars quoting me an additional 800 per person just to change the date . Please please don’t trust them they will do anything to eat even a penny . Booked through another company they offered 400 pound cheaper for the same flight !!!
Exllent sercive
Pawan from Bright sun is very polite and helpful rep for Bright sun based in UK. He tries to get us competitive prices. HE worked hard to get me around 8 legs of flights from Canada via india , Australia, Nz and back to canada, for both me and My husband., I have used him many times for bookings and will continue to do so. We like his attitude. However Bright sun themselves need to allow him to give a bit better rates as often I can get cheaper on the web, but I want to pay in INR therefore I use bright sun as they are also based in India, So good for NRIS.
Great communication.
Excellent communication and commitment
Jatin was very helpful in creating a customised trip plan according to my request
The hotel is excellent, beautiful mountain views, and a nice restaurant in the hotel. The room itself was luxurious and comfortable. The staff is very cooperative, professional and very welcoming, especially Sakshi, Vansh and Vinod. They helped us through every meal during our trip. The restaurant food is tasty and the staff is attentive. The housekeeping staff here is very honest and helpful. Wi-Fi connectivity was a little problem but it was resolved. Overall it was a nice stay at Mussoorie and I look forward to coming again and staying.
It's an absolute delight to work with Divya and her teammates. Near perfection responses with detailed care taken towards customer service approach. Glad to have such an incredible support system at the other end.
"I had a fantastic experience working with Ritu. She made the entire visa application process smooth and stress-free. She is knowledgeable, responsive, and ensured that every detail was taken care of. Thanks to her expertise, I received my visa without any complications. I highly recommend Brightsun to anyone in need of visa assistance!"
Excellent service provided with flight options from Delhi to Udaipur and return as well as assistance with excess baggage charges.
It was great booking a package from Brightsun. Whole trip was planned very carefully and nicely.