Unit 46, Endwell Rd, se4 2pd, london, GB
Overall great service, just don't give them serrated edge knives because they will ruin them. *I notice Blade & Butler replied so I'd like to add this, i'm a chef and it was a brand new bread knife that I sent you. It only required a very light sharpening but you wore the teeth down so much now it looks like it has been used it for decades.
Excellent service and results - my knives have never been sharper. Very responsive to both phone and email enquiries.
A very useful, simple and straightforward service. There were no problems and I would use this service again. Very good.
An absolutely brilliant concept and service. We’ve had the same good quality kitchen knives for 27 years and we were going to replace them with a new set. We’re delighted we used Blade & Butler to rejuvenate our favourite knives to as good as new. We’ll send our knives in for annual resharpening from now on.
I was very pleased how sharp my knives after it was sharpened. I was thinking of buying a new set of knives until I found Blade and Butler on Google. Thank you.
Exactly what I needed to restore some blunt as hell knives
Brilliant service. I inherited my dads knives when he passed away (he was a chef) and they’ve been blunt and rubbish and taking up space since. Having them sharpened is amazing! They’re back to how they should be (they even look right since having the bread knife re-serrated!) and I feel like I’ve done right by my Dad and I’m able to use them again. Not only that but they’re so sharp I no longer cry when cutting onions! Not even a bit! Didn’t even know that was possible!
Great service, all knives sharpened far more than I expected.
Very simple process. Made my order, received packaging to send the knives. Returned within the week super sharp. Easy peasy lemon squeezy.
Very pleased with my newly sharpened knives which, though well over 20 years old, now cut like new and this has saved me buying new ones. Also very impressed with the knife sharpener I purchased. An excellent investment all round.
Awful experience. They lost my knives via Hermes. Unclear customer journey on website means I have no insurance to cover my loss. Patronising and defensive customer service. Avoid.
Had 3 global knives, that I hadn't used in years, were extremely blunt, so had put them away. Decided to try getting them sharpened when the cheaper knives I had were becoming blunt and boy, why didnt I do this ages ago! Knives are like new, extremely sharp. Used the "free" Hermes delivery option, took a total of 12 days from placing order to arriving back sharpened. So if you don't have spare knives to use while away, might be worth paying the extra for DPD or buy a knife from them when you order! The one I got sent for £8 was more than decent to use.
Excellent service and knives returned really sharp, would definitely use Blade and butler again.
Excellent repair of damaged Japanese knife blade, returned promptly.
Very simple, straightforward and quick
Great service--very speedy. Old knives rejuvenated!
Great service! Can't fault them, the process is super easy! My knives have come back super sharp and one of the knicks out of the end was removed sympathetically. Customer service responded really quickly to a question about dispatch, turns out I already had a dispatch email in my junk folder!
Very fast service, reasonable price and great results, will use again! My 12+ years Hattori Japanese Knives are like new
A smooth and drama-free experience. The knives are much improved but had a bit more of the tip taken off than I had hoped for, and the scratch marks on the sides could have been better polished out. But on the whole a good service and one I will use again.
Truly awful service. Sent 5 japanese kitchen knives on 6 January. Chased on 16th as had not returned. apparently they were a delivery depot but since i have had no update on where they are despite much chasing. they are unresponsive to email and never pick up phone. would not use again
