Unit 46, Endwell Rd, se4 2pd, london, GB
Transport went absolutely fine, but I made the stupid mistake of sending seven knives to this company, which they promptly ruined, putting a hollow grind on everything from a 2nd WW sheath knife to a Kasumi kitchen knife. Considering I had looked after a couple for 20 years, and one had been recently professionally reshaped I was devastated. On my complaint, I was pointed towards the T&Cs and refused any compensation. If you send anything to this company, which I would not recommend, make sure you opt out of a wider bevel regrind, and don't expect any grinding to be straight.
My knives - 2 Globals, 2 Zwillingen and A.N. Other - came back like new; not only sharpened but polished, reshaped, and - in the case of the Global - with the black hot-knives stain removed (thanks, teenage sons!). Turnaround could have been quicker (10 days) but the end result precludes any real criticism - awesomely sharp, restored like new, and therefore great value. Highly recommended.
Extremely quick and efficient service. I had one knife that had a big chunk out of the tip - I couldn’t even tell which one it was when it was returned. Well worth the money to give my knives another life!
Fantastic company to deal with I had a chip at the heal of my knife and contacted the company to discuss the best way to repair they did a fantastic job so I didn’t lose to much of the blade. I will definitely use them again thank you blade and butler
Fast and efficient. Love a newly sharpened kitchen knife!
I have used other mail order sharpening services, but my knives became blunt very quickly after their return and I was disappointed. Not so with Blade & Butler, my knives were sent off and returned in the special secure packaging and were sharp and polished. A little marked on the blades, but they have remained sharp for much longer. I am very pleased with the service, whilst is not cheap, offers good value for money. I will use the service again.
Great service and quick as always. My knives are always well taken care of and come back so awesome. Thanks!!
super fast service ,from order to receiving my sharpened knives back second time ive used bladeandbutler
Excellent service! I’m fortunate enough to live just around the corner so can book a time, drop my knives off, go for a coffee and then collect my renewed & perfectly sharpened knives. Thank you Blade and Butler!
Fantastic experience. Quick service, easy shipping, perfectly sharpened knives.
It took about a 8 days from when I dropped the knives off with the courier but when they came back, they are superb! They weren't that sharp when they were new. Makes things so much easier. Would definitely use again when the time comes.
Extremely pleased with the service and end result.
Excellent service, brought one of my 20 year old Chroma's with a broken tip back to life.
Liked: quick turnaround, good delivery process, knives are nicely sharpened It was my Bad luck that I chose to use service just as they shut down for summer holidays! Slightly disappointed that knives remain pitted, having read that this can be resolved using this service, did I need to request this?
Absolutely marvellous my favourite knives were returned as good as new after many years of use and incompetent sharpening by myself. From blunt to razor sharp in less than a week via very clever packaging and couriers. Don't hesitate.
Easy to use service. Fair price.
Amazing service
I decided to use Blade and Butler to sharpen and repair my Global knives (someone broke the tip of one of them) and I wanted to know that I was putting my beloved tools in the hands of people who know what they are doing. I sent them off on the Monday via DPD as I wanted a faster delivery service and more reliable. Then I waited anxiously for my (babies) knives to be dispatched by Blade & Butler to be on their way home to me. They arrived by DPD on the Friday. So in total it took from me sending it to it arriving back to me 5 working days.
A very professional service that not only gave some exceptionally sharp knives (sharper than when new, I’m sure!), but was a very quick turnaround and superb customer service with regards to delivery questions etc. I couldn’t recommend them highly enough.
Our 20 year old knives have come back like new.