Company Details

Hired Tim for SMTP plugin support. Super fast response and quick installation. Working 100%. Happily recommend and would hire again.

I had a problem with emails from my website always going to spam. This is despite being on post smtp and sending via pro gmail account. Tim was very helpful, resolved the problem in around 6 hours. Excellent service, much appreciated.

Tim at Black Owl responded promptly to my request to upgrade my PC and install a solid state hard drive and quoted a very reasonable price. I was concerned that I might lose some heritage software or data that would be difficult or expensive to replace but Tim did an excellent job in sorting out any problems that cropped up and I'm 100% satisfied with the outcome. Highly recommended.

Tim fixed the configuration of our Wordpress plugin “PostSMTP” with a breeze! Swift, professional and kind.

I contacted Tim as I needed a new PC as the old one was making strange noises. Tim recommended a great spec'ed PC at a great price - complete with SDD drive. Now I have a super quick machine. Very pleased. Tim offers an install service to strip out all the rubbish that normally comes with a new PC and installs only what you need. This takes up a lot less valuable drive space and is well worth it IMHO.

We have always turned to Tim at Black Owl for our IT needs. He has recently upgraded our Wi-Fi at St Paul's Church, a system he installed and has maintained for us from the outset. Tim is a trusted worker and does a thorough job, I recommend him to you.

If there was an option higher than five stars, I would give it. Where do I start ... Tim created TWO websites for me that are a) excellent quality, b) lovely design, and c) include everything I needed them to. No job was too annoying / big / small / faffy (take your pick of words). Also Tim replies to my messages at all hours of the day and night, which he should probably stop doing, because I hear sleep is an important thing to do! It was a super simple and pain free process. I said what I wanted and gave Tim some examples of other websites I had seen that were similar to the look I was going for. Somehow, he also managed to make sense out of the phrase, "I want pink, but not fluffy unicorn pink-pink, you know?" and provided me with just the amount of pink. This review might sound glib but it is all heartfelt and sincere. I haven't worked with anyone - in any trade - who was so willing to go above and beyond while still being something I could afford. Thank you, Tim! You're the best :)

Fantastic service from start to finish made my computer run like a brand new one. It was slow and behind the times Tim was so helpful and Sorted it all within 2 days. I recommend him to anyone

I really wanted a gaming PC but had no idea where to start. Tim was very good at explaining and figuring out what would be best for me. Extremely grateful and pleased with the results! Thanks again Tim! I would definitely recommend!

Total overhaul of the operating system was needed and Tim at Black owl did a fantastic job total upfront on the requirement. Specs, options, and price. Retrieved my data and got it working better than when it was new.

Excellent service. Took our printer away, took a look at the fault and quoted a price. Very quick and efficient. Forgot to mention, he also collected the printer which was pretty convenient. Would definitely recommend.

Fast and efficient service. Provided device and very happy with work.

This is the first time I used their service and must say Tim was very professional and responded promptly. Excellent service, reasonable priced. Would use them again. Thank you Tim.

I am very happy to recommend Tim Neville of Black.co.uk. My computer was very slow and in need of an over haul, I had put off taking it any where, as I had had poor service from two local computer repair shops. A friend recommended Tim, he came to collect my computer from my home, he was polite and understood my limited knowledge of computers. A complete over haul was done and Tim delivered my computer back to my house and was happy to explain my updated computer l am very happy now I would happily recommend Tim to my family and friends

I needed to replace a dying laptop and Tim reconditioned one to give me a great replacement at an affordable price. I'd certainly use him again for future tech needs.

Tim helped me with a problem I couldn't fix myself, he was efficient and explained clearly and we were able to fix the issue! Great service

Tim has helped me no end in building a new website which is now great, and is very knowledgeable with my I T, issues and is very clever in interrupting ideas in to reality. I would 100% recommend Black Owl and Tim.

We had a problem with some software which wasn't working which was soon fixed. Our old, desktop computer was de-commissioned and removed with the hard drive cleaned at a reasonable charge. Later Tim helped connecting up our new Smart TV with a new WiFi Hub (which he also installed for us). This was very helpful as we are of an age when fingers are not as nimble as they once were!!! Thanks, Tim.

Very reliable and helpful. Would highly recommend !

My dealings with Timothy Neville have been excellent, from setting up my laptop, advising on usage and ongoing maintenance.