Office 7, The Forest Rock Offices, Leicester Road, LE67 5GQ, Whitwick, GB
Black Owl provides technical solutions to everyday problems; managing and supporting IT for businesses, charities and individuals. Black Owl are digital experts for homes, schools and businesses. Covering IT and digital support in Leicester and Leicestershire.
Very quick response and action. Highly recommended.
Easy to deal with, efficient, great to have your own individual contact as well (unlike other providers) as this gives it a personal touch which I really like.
Tim and the team are diligent and quick working. They communicate clearly and are very pleasant to work with. Black Owl run my website efficiently and with much better service than one of the 'big boys'. I'm a happy customer.
The Team at Black Owl have been fantastic. They are quick to respond and offer support wherever needed.
i cant speak for other service providers but black owl have a ticket system that is prompt and they get onto issues very quickly putting resources into solving the client errors or concerns. I have never had an issue that remained outstanding for long - a credit to the staff and set up at BO. long may it continue.
As a small business, working with professional people at an affordable price is essential. Tim and his team have been patient and thorough in meeting my business needs. They are efficient and really know their stuff! I will continue working with them as my business grows.
We have been impressed with the service that Black Owl have provided us. The team are friendly, responsive and proactive, and they do a great job managing our hosting needs, thanks!
Excellent service level and support - I wouldn’t hesitate to recommend Tim and the team to anyone
Easy to deal with and efficient.
Very professional and friendly. No problem was too big for Tim to handle. Would recommend
Black Owl Technologies Ltd were really helpful in responding to just what we needed from a website. They were friendly, listened to our needs and produced a site that was easy for customers to find and navigate, and for us to update. They then kept in touch in case we needed any support. Great customer service.
Consistently Excellent Service Black Owl are incredibly reliable and always offer helpful and supportive assistance when needed.
I've used many tech companies over the years and have rarely been satisfied with their efforts or customer service, so it's refreshing to work with a company like Black Owl that not only delivers what they say, within the timescale they give, but with good customer service on top! No chasing for an answer, no waiting for something to be done... thoroughly recommended!
Our experience so far with Black Owl Technologies Ltd has been great! Tim is incredibly responsive to any queries and has always appeared more than happy to help. I really cannot fault the service!
Black Owl has been brilliant at dealing with our technical issues. Very responsive to requests for help. Always gets the job done efficiently and professionally. Would highly recommend.
Black Owl are not only skilled/professional but are also a very supportive team. I find technology quite stressful; I didn't feel silly with my many questions and needing the amount of help that I did to get my email issues sorted.
Excellent service and support at a reasonable price. I would thoroughly recommend them. Tim is very friendly and knowledgeable. Real personal service.
I required a new laptop that was both function-able and fast to run. I was delighted with the laptop recommended which I subsequently purchased and was thrilled with the laptop that arrived today. I was also pleased old files from my previous laptop were transferred across to my new laptop without any issues. Would highly recommend Black Owl and will certainly use them again in the future.
Excellent service, very quick turn around. Thank you
I cannot speak highly enough of Tim and his standard of work. He has done work on my laptop and the service was very prompt. He charged reasonable rates and the quality of work was excellent. On top of this he always cleans the key board and screen. I would not hesitate to recommend him.