Company Details

Can't rate because I haven't received the item yet.

How can I rate an item that has not been delivered? ............................. I have received confirmation of my order but, as yet, no notification to say that it has been dispatched...................poor........... 10th September.........I am pleased to confirm that Becky and I have communicated and I have just received the washing line. No card had been left at this house to say that there had been an attempted delivery......my postage charge has been refunded. Thank you! All now happily sorted!

Good solid rotary airer at a good price. Dispatched and delivered quickly. Had a bit of a worrying moment when the website 'vanished' and was redirected to a generic site about rotary airers. Normal service resumed after a day or so, presumably a hosting/server issue.

I've just replaced our old 'Home Laundry Company' washing line after 10+ years as the plastic parts had failed due to wear and UV damage. That's a pretty good life span for a washing line that's dried over 1000 loads of laundry. It's certainly longer than any other washing line we have ever purchased. Given that I was happy with the first one I purchased its replacement for under £40 (offer price inc delivery) on a Friday afternoon. It was a bank holiday weekend so I wasn't expecting quick delivery but the new washing line arrived Tuesday morning. It's easier to put up than the older one and seems just as robust. If you need a new washing line I recommend The Home Laundry Company unreservedly.

Exactly what I wanted. Sturdy Delivery in stated time Purchased directly from company so saved Would recommend

Highly recommend this company - they have an easy to use website and excellent service. Ordered rotary airer late at night on a Sunday, recieved it by midday on Tuesday. Noticed that a tiny, non essential but cosmetic part was missing, contacted them by email and got a reply the same afternoon and recieved a replacement part through the post two days later. Absolutely brilliant. Don't waste time looking anywhere else.

prompt service and delivery of item ordered.

Having bought a rotary drier some years ago which failed within the warranty period, it was replaced free of charge. The replacement one then failed and I was given a 35% reduction on the price of a new one. This arrived with a defective clip, which was replaced quickly and with a free packet of pegs. This may sound inefficient and dire, but this company responds quickly to any complaint and treats its customers well. Cannot fault the human factors here, even if the product itself occasionally has a hiccup. Excellent company.

Excellent and speedy customer service.

Read reviews that said could get 2 loads of washing on it? It’s tiny so small 1wash load just fits it just about. This makes it an expensive product, however it is portable and probably suitable for drying small items on. Not good value for money.

Excellent service, delivery and product. Just the right size for my tiny garden

Good quality washing line which arrived quickly in good condition. Although the wrong sized cover was sent with it this was quickly rectified on contacting the company, and a new one sent out. Would deal with them again

Very pleased with the item, sturdy and well made. Reasonable postage costs and quick delivery.

Excellent service and product

Great value and prompt delivery. Conforms to the product description. Does what it says on the tin

I needed a spare part for my washing line and rang The Home Laundry Company. I sent a picture of the washing line and the spare part was ordered. I spoke to Mark Nicholson who was extremely helpful and knowledgeable. Brilliant service and really friendly.

After sales is just as important as delivering a good point of sales service, I have to comment that the after sales service, accountability and speed in resolving an issue is second to none. I would happily recommend The Laundry Company to anyone.

Great product at the price. Arrived promptly and does exactly the job we wanted it to do. Definitely recommend :o)

Order was delivered very quickly, this product is excellent value, I bought one several years ago and still working as good as the day I purchased it, so I now have purchased one for my Granddaughter in readiness of their new baby.

Efficient and pleasant to deal with