Company

BBQing.com by Capital BBQ

12 Grenfell Crescent, K2G 0G2, Ottawa, CA

About BBQing.com by Capital BBQ

BBQing.com offers the best brands in BBQs. Grills, parts and accessories for Napoleon, Weber, Broil King, Kamado Joe, Big Green Egg, Traeger, DCS, Saber & more.

You must be logged in to leave a review.
image
Adrian L 24 March 2023, 00:33

Very responsive and helpful customer service. Highly recommend working with them. Kathleen in particular was very helpful

image
Brent Howardson 23 March 2023, 23:54

Product was as described and available as promised for price advertised. What else can someone ask for with an online purchase!

image
Katherine S 22 March 2023, 07:03

Such excellent customer service and really fast processing time on my order. I will definitely be purchasing from again, love supporting a local family business..I’ll be back.

image
Greg 22 March 2023, 05:02

I am pleased with my experience with BBQing. The product was shipped and received as expected. The price was fair, but shipping was extra. I knew this at the time of purchase. Why not 5 stars? I guess I'm hard to please.

image
JD 21 March 2023, 20:37

Placed order Jan 4th, arrived May 1. Took almost 2 months for a part that was listed in stock when I bought it. Part was damaged upon arrival. They charge a huge restocking fee for returns. Sad beacuase I wanted to support local company but they just really provided a terrible customer experience. 0 stars.

image
Colin 18 March 2023, 07:15

I had a minor problem with my last purchase but the customer service representative went the extra mile to make things right. You sure won't get that service at a big box store. Thanks!!

image
Sebastien Chabot 18 March 2023, 01:18

Great overall experience

image
Jeff 11 March 2023, 00:19

Commande traitée,expédié et arrivée rapidement.

image
Tyler 10 March 2023, 05:12

Fast, easy transaction

image
Luis Kapel 08 March 2023, 03:42

The original shipment was the wrong size. Immediately upon being contacted, customer service replaced the item and reshipped, and we were advised we need not return the incorrect item. The young lady I talked to saved the day, and I would not hesitate to either purchase from BBQing.com or to recommend them to others.

image
Stephane Lamoureux 07 March 2023, 04:01

Service impeccable de la compagnie de livraison. Très satisfait du livreur qui a manoeuvré dans des chemins difficiles pour arriver à bon port.

image
Tyler Blue 04 March 2023, 10:55

Said it would take a certain time and they were good for there word

image
Robert Chen 01 March 2023, 04:11

These folks know BBQ, what they have in stock and what you should use from your own kitchen to replace pieces they don’t have. Always a pleasure

image
Attila Csiki 01 March 2023, 02:07

Nice product

image
Susan Reid 28 February 2023, 20:27

The product is great and is wonderful to use, easy to read as the meter is nice and large. I have used it to make excellent prime rib as well as turkey both were cooked to perfection. Great product!

image
Rob C 24 February 2023, 08:24

Everything came in as it was ordered with a quick delivery!

image
Robert 24 February 2023, 01:58

Service, Service, Service Staff appear to enjoy working there and this reflects on their attitude towards the customers. Staff are knowledgeable about the products they offer. Whether you are looking for a big ticket item or a small accessory they treat you the same. Can’t beat their product line.

image
Alex 21 February 2023, 02:12

Good customer service, pricing and shipping charges.

image
Albert Bissonnette 18 February 2023, 00:53

While we expected curb-side delivery, your delivery people actually brought the BBQ around the back and up 5 steps to the deck located there. Nice touch!

image
Darrin 15 February 2023, 21:48

Site was easy to navigate. Found the replacement screen for my Masterbuilt Gravity 1050, purchased and received it within a week. Would definitely recommend.