Company Details

Despite not being very good on the computer the agent was patient and understanding she was very helpful

The two ladies that dealt with my trip to the USA fated me to miss my holiday to the USA by not mentioning the ESTA when asked two weeks before the trip .The last two days before the trip it was a quick dash to get the ESTA .The 72 hours it takes to arrive means the flight was lost .This sales rep asked me for a £10.00 or £20.00 tip . I incurred stay & excursion losses £150.00 ,& to add insult to injury my sales Rep gave me unrecognisable phone to help me out the day before the flight for manage my bookings .Of which these sales reps help with & must should know each question that's coming ! .The long & short of it ,I am waiting for my refund The staff said for to to change my booking the day before the flight & it would have cost me 50+Fare difference .I told them that's definitely not happening .The complaints department does not work ...nobody seems to work in there,because II waited a week then someone had the the nerve to play stupid & said they had not received a long letter from me (complaint) that I emailed ,so I read it & said how they need to check again .Anyway after a long conversation the investigator ....thats no investigator the guy was daft a sales rep ,because we spoke again .they are just having people on .in fact all the staff there really have taken liberties . The end result ...he said the only thing that they will do is charge me £50 + fare if my destination exceeds £729.11 . And I can take it within the year ( one year ) of purchase . I told him how well his liberty taking company has done out of me & that they also got a £10.00 tip out of me too I would rubbish their staff ...there incompetence always to everyone . As I wanted at the very least to give the ticket to someone else in my family .I really didn't want to deal with these wasters again . So I am gutted as you can imagine . I will never use one of these phone sale reps again .Speaking with them grates on me . Foreign muck .

The representative was very well informed about every aspect of my booking

It worked well.

A calm Uma.H helped resolve change of date exchange flight ticket. His expert knowledge helped me make a good decision to proceed with the exchange. I strongly recommend ASAPtickets for their great service.

Yadav was amazing! So helpful.

Very helpful

HI l would like to say Vidya M Was Very Helpful and was very good at her job she help 100% and l can say Vidya THANK YOU VERY MUCH all the help you gave me

Kunwar provided such excellent service, guiding me through all the details during the process of booking. He’s been very welcoming and checking up with me if everything has been sorted and received. I would highly recommend his services being just so helpful, patient and quick in responding to queries.

The agent was very helpful and gave a good deal

easy booking experience and good customer support

I have used Asap tickets a few times and found their prices are always the best and their sales reps are always very helpful. Yadav helped me with booking a last minute flight to the US from the UK and was very helpful.

very supportive, empathetic

The agent was very helpful as we were having a few problems to start with, however I have e-mailed him since and received no reply which is why it's great and not excellent

Extremely helpful

Very helpful all the way until the purchase of the eticket, I am so satisfied with the service 😀 👌

Just so helpful and outstanding service

Inaya did a fabulous job getting a good deal . Much appreciated.

Inaya was Very polite and professional. I recommend this to book flight ticket

Inaya found me a great price for my trip to Texas in September. Prior to the pandemic we had used them for 4 years and had some great deals from ASAP Tickets UK