Company Details

Iv used aerial force today .the company sent Gary land.he were polite knowledgeable tuning in my apps.etc.with great success.he were here in 40 mins.exactly on time.placed TV on wall.provided the cable trunking.bracket.he measured the wall.placed TV exactly wheir I needed.down to earth he were to.which we like.im keeping his business card.iv no hesitation.to ask for Gary land again.great guy.installion company

From recieving a call back and offering fitting the next day I was amazed that after calling previous local engineers they could do it !!!! I received a call the next morning to confirm my details and was informed my engineer was on his way from Huddersfield, I was amazed one and a half hours journey and I couldn't get an engineer only 15 mins drive away. My engineer Mark was absolutely first class with his advice, fitting and even tuning my T.V. in. Many many thanks Mark and Aerial Force.

Terrible service, booked in for 11am and then no show. Spoke to advisor on chat who said still booked and engineer would arrive soon. No one came. Same thing the next day , advised I would get a call before 6pm. No show.

Chris arrived on time , was very professional , extreemely knowledgeable and very patient He was able to explain the issues fully and offer very sound practical help I cannot commend him and this company enough

Harry was fantastic. Explained things very well on a very large job in Durham which took all day. He was honest, pleasant and he solved our problems brilliantly - fitting aerials etc for 8 teles. Very happy.

What an absolute joke - didn't turn up 3 times, rearranged 3 times. Rang to be told the original guy was off sick and they'd forgot to rearrange so they'd send someone for midday (2 days later) as he was 'having his van serviced'. Turned up at 4pm, said he couldn't do the job as it was 'a new build and signals poor here', he'd have to come back tomorrow and it'll be £500 - brilliant didn't think to look at the address before you came eh mate and save us all the bother. Then it turns out that none of these people work for Aerial Force they're all just local companies who Aerial Force ring to fit something anyway. To top off the whole experience Aerial Force then had the balls to ring me before the guy had even left to demand £150 for a site survey having originally told me it would be £150 to fit the aerial and no mention of a survey cost or that it could be more. Honestly one of the worst companies I've ever dealt with from a communication stand point - no reflection on the guy who turned up because clearly he'd been thrown under the bus by this wannabe cartel who are trying to run a company on carrier pigeons and ineptitude!

This company are an absolute joke! Waited in all day twice for them to not show up. When I rang again to complain I asked to speak to a manager which didn't happen the woman on the phone said they'll come tomorrow between 8&9 but 2 minutes before she said they can't make an actual appointment. I then recieve a phone call 2 hours later to confirm my "appointment" to which I said to her I have read the reviews now and it seems this happens regularly. But one thing for sure i won't be standing for price increases when I was told how much to pay on first phonecall. Avoid this company at all costs. They are a joke and so are their staff

What a very huge disappointment and untrustworthy service.Not only do they ask for an upfront for a technician to come first then do not deliver on their service.They make you wait 5 working days to refund you yet their policy stated same day services.

We called late on a Saturday evening desperately needing aerials replaced so that we could have TV over Christmas. Thankfully they were able to ask Darren Smith to come on the Monday and he was not only able to replace the cables really quickly, he also kindly helped when our door handle broke on his arrival locking us in. Really friendly and efficient service, would recommend to everyone. Thanks Darren!

Excellent service, engineer Brian a credit to the company. Very knowledgeable, professional job done. Would highly recommend, many thanks!!!

My tv stopped working a few days before Xmas and John Robinson came on time, diagnosed and fixed the problem very efficiently and saved the day! Thanks John :)

Omar was on time very knowledgeable and very helpful. Definitely worth 5 🌟!!!

Booked these people to fix sky, didn’t turn up first day technician rang in sick and then rang me on second day at 1745 to say not coming. I decided to cancel as they are terrible to deal with and are best avoided! Same day service I think not!

Omar was polite, helpful and patient. Great communication. Honest in his options. Was available and prompt when I needed a question answered after his visit. Very happy with the overall service from company and engineer.

Really bad service & would advise definitely do not use. After being completely messed around after waiting in all day with no updates they did not even turn up. After much negotiation they agreed to come the next morning between 8 am and 10:30 am and do the work for a discount to make up for the inconvenience. Contacted this morning they can’t come at the agreed time or even guarantee to come at all today and that they revoked the discount agreed. Completely untrustworthy and unreliable avoid at all costs

2 days in a row I was promised someone would come only to be told on day 1 the driver won’t make it without any reason and day 2 the driver broke down when magically an hour before that he was only 20 minutes away due to be stuck in traffic.. save yourselves your precious time and calls these guys won’t turn up even though the website promises the same day call out. Iv lost 2 days wage at work coz of these jokers and I didn’t even get an apology from the rude gentleman on the phone

Our engineer Harry was excellent, providing expert advice on the best course of action for mounting our TV on the wall and getting a new aerial installed. He was efficient, neat and tidy and we’re really pleased with the final product. Would recommend this service and the excellent engineer.

A big thank you to Omar from Aerial Force who expertly and efficiently got my elderly father’s aerial sorted out and fixed. Omar was very friendly, helpful, respectful and happy to answer any questions. He kept me fully updated, explained what he was doing clearly and did a great job. Great communication and a fast, efficient service.

Quick and efficient service by Aerialforce (soon to be known as Home Vision) Tom was a very polite and helpful young man and got the job done very quickly.

Very pleasant engineer and job well done and also explained what he was doing.