Allia Business Centre, Peterborough United Stadium, PE2 8AN, Peterborough, GB
ABAX enables business insight and value from connected mobility data. By translating the customers' needs into advanced technology solutions, ABAX unlocks company data potential. ABAX is one of the largest IoT companies with solutions for mileage claim, tool tracking, and equipment control with over 500,000 tracked units all over the world. In 2020 ABAX started a journey expanding into developing mobility data solutions entering new verticals like insurance and leasing being the preferred data provider for the B2B industry on a wider scale. ABAX solutions help our customers run their businesses smarter and healthier, making it easy for them to improve efficiency, comply with legislation, and increase profitability. We operate across Europe, with over 350 employees working from our facilities in Norway, Sweden, Denmark, Finland, the Netherlands, Belgium, Poland, and the UK. Our Head Office is in Larvik, Norway.
Password reset. Very quick to answer the phone, polite and helpful. I was back up and running within 5-10mins, brilliant service thank you.
I have never had a bad encounter with neither Colin (our account manager) nor with any of the customer support people. Whenever I have an issue, they will solve it on the spot most of the times and they will tailor their products to your individual needs.
Very helpful and easy to get on with
The staff don't know what they are selling, the limitations or capabilities of the devices. The devices don't live up to the hype, I wouldn't recommend them to anybody, they seem cheaper than better alternatives but quickly cause far more hassle than they are worth. And then when you do eventually exhaust their promises of different devices actually doing what the first one was ment to do, leaving comes with a very large price tag. Just con artists trying to defraud you out of your money.
Very good and quality services
If there were 10 stars to give i would add on the extra 5. Vicki is just outstanding. Always there to help and always goes the extra mile to do what she can. She is a real credit to Abax and is a pleasure to work with her.
Made a call and asked for ring back, good to their word they returned my call within a few minutes. Answered my query immediately, was bright & breezy and then tweaked our account to combine our invoices into just one a month. Followed up with email explaining in full. Excellent and very pleasant service.
Very easy to deal with and seamless process when adding new tracking units to our fleet. Would highly recommend as a service, plus their online platform is very useful.
Best tracking company I’ve came across also very professional
Great company Colin is very helpful Will help you anyway he can
We have been using Abax for all of our fleet tracking requirements for a couple of years now. Fantastic equipment, backed up with exemplary service. Special mention to Colin Cowx.
Bought a couple of trackers for my machinery a few months ago. Friendly sales team and Jack has been really helpful getting me up and running on the app. Would recommend
Colin Cowx and the Abax team have been very good to deal with. With the new online system easy access for tracking all vehicles and machines. Cannot fault the customer service we receive. Great service would recommend.
Great customer service from Colin Cowx. Always answers our queries straight away and strikes the right balance of support when we need it without sales pressure.
Colin has been really helpful throughout the process of us streamline our account and has been very accommodating to all of the company needs. Great communication and an easy-to-use customer portal. We have lots of trackers with ABAX and it is very easy to manage all of them. Thank you
Great company to deal with, I've 4 trackers on plant machinery, found the system easy to install and user friendly. used the geo fence feature a few times very handy to know when a machine leaves site and where it is at all times. we install the trackers for peace of mind for theft but found the system useful in other ways, getting a accurate address for collecting a machine without bothering the customer is a brilliant feature not the cheapest tracking system but we'll worth the extra for the service
Poor stuff and thefts they increase price every month without saying anything and after 1 year i want to cancel the contract and because i dont give notice with 3 months before they extend for 1 more year and force me to pay ....
Very helpful due to my circumstances they helped me by cancelling my subscription fantastic service
The online portal is easy to use to track our vehicles, and the location is very accurate. Our account manager, Vicki, is always so helpful; I'm never made to feel like I have a "silly question". The ordering process is easy and guidance is provided every step of the way. 100% recommend
All good until you no longer need their services, then they appear to have no idea what they are doing. The accounts team are both unhelpful and rude. Amazed how they can confirm everything is closed down, finally after months of trying, and the account is closed with nothing to pay, but then spring another charge 3 months later for non-returned kit that they had never previously requested or made us aware needed returning.
