Company

Toprooms.com - Permanently closed.

n/a, n/a, London, GB

About Toprooms.com - Permanently closed.

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Jan Grayson 14 September 2012, 19:13

I have booked two rooms through Toprooms and been dissapointed with both as the rooms I was given were not he ones as pictured on the site. The first B&B in Scalby I gave an avarage review due to the problems we experienced and it was never used on the website? Very strange! The second booking we were lied to about the changed of rooms and told the website was going to be changed - it never has - I did not bother reviewing this B&B because I got the impression that anything less tham perfect reviews are not used. I will not trust this site in future as I have never had simlar problem with the other booking sites. Glad I have had the chance to express my dissapointment.

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Caroline Jacques 14 September 2012, 19:12

I would reccomend anyone to use toprooms. a very good service.

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Carmen Mactley 14 September 2012, 19:09

The 2-bedroom apartment was superb, far larger than we needed and spotless. Very well equipped. Only two quibbles: when booking you are given the option of reserving an outdoor parking space outside the apartments, at a cost of 2 pounds per night. This is very cheeky, as there is no outdoor parking reserved and you merely park where you can in the street. It should also be made clear on the site that there is a surcharge for paying by credit card.

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Anil 14 September 2012, 19:07

Easy to use. Booking was a breeze. Will use it again.

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Tina Walker 14 September 2012, 19:01

Photo did not reflect how bad the hotel was photos must of been 10years old hotel is given a 1-Star rating by us family room had damp sheets and pillows dog hairs in bedding security light kept other guest awake all night been in better work digs than that

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Susan Cubitt 14 September 2012, 19:00

Found the hotel I wanted very quickly and easily. Booking confirmed right away.

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Sarah Prentice 14 September 2012, 19:00

Very simple website that provides an easy solution for booking a bed

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David Shell 14 September 2012, 18:57

Be careful using TopRooms. I booked bed and breakfast through their site recently. When I arrived, the hotel said they were not expecting me (claiming they had not been informed) and added they were unable to provide a breakfast! They said they'd informed TopRooms of this previously. I felt I was due a refund having been misled. The hotel said TopRooms were responsible for sorting that out. TopRooms said that was a matter for the hotel to sort as they have access to the site to make changes to their facilities. Frankly, I don't care! I'm a dissatisfied customer. Give me my refund and sort your bickering out between yourselves. Very poor service!

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Martin Whapshott 14 September 2012, 18:54

I would recommend you to use this site.

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Sam Marsh 14 September 2012, 18:52

Poor service all round

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Melvyn Walker 14 September 2012, 18:48

Good service will use again

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Edith Kreutner 14 September 2012, 18:42

I really use toprooms a lot. They have great deals on there and the booking is quick and never a problem, quick too.

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ian cassidy 09 July 2012, 19:11

great break

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dave petty 07 July 2012, 06:17

outstanding b&b friendly never had a room as large riding lessons gave me the convidence to get on a horse again

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Sonja 07 July 2012, 02:25

was looking for a weekend away in Exmore and hey presto - there was an offer imposible to refuse !