Company Details

My order got canceled for some reason! Not very happy with this company and terrible customer service.

you did not send a receipt with money/ price on it, so when I turned in what you sent they kicked it back

Was indeed very happy to get the item I needed;very satisfied

Great price for item ordered. I use this item for work everyday. Delivery took a long time, however in their defense giving them the benefit of the doubt It was ordered halfway through the start of the pandemic and country shut down and it’s a disinfectant item so I’m contributing the slow delivery time to that. I also can’t remember if it was in stock or not at the time I placed the order. Most companies were out of any disinfectant supplies. I made another order for the same item so i’ll see if this order arrives faster.

Order came in a few days and as ordered.

Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would not cure after seven days. Refund process was unduly long and cumbersome.

I ordered an overhauled starter motor. There was a $200 core charge. There was no information with the starter indicating where to return the core to. After many, many attempts I was finally able to get shipping information from Skygeek for the core return. It was shipped the next day direct to Aviall and I received confirmation they received it. It has now been 3 more weeks and I have not received the $200 core refund. I have tried with phone messages (the phone is never answered and messages are not returned), sent emails, posted messages on their website and everything else I can think of. Still no joy. I give up. I will dispute the charge with the CC company.

Purchased some Xiameter RTV 4130J. Label states it has a shelf life of 1 year. Attempted to cast some seals less then 2 months after purchasing and it is defective/won't cure. Write customer service and come to find out that if the order is over 30 days any claims on a defective product are null. Poor customer service, shady policy that isn't Clearly put out there. $100.00 flushed down the drain. Spend your money elsewhere if you want to be treated well.

Fast shipping great service

Poorly run drop ship company. First, if you come across a website for a company that does not list a phone number, be weary. You can google them and get it, but the do not post it on their website. They stock very little so be forewarned. I have been waiting for 20 days for my order...I called a few time and you rarely get a live person. The one time I did, he said I would probably get it last week...yeah, right! Stick to the big boys you are better off. Their website has a lot of bugs also. I received an order conformation number and a link to check on the status of the order. Every single time I click on the link, it says there is no such order. I have read in other reviews they have experienced the same issue. I am one and done with this company that is for sure.

Still waiting on my order, after weeks, with absolutely no information other than I was charged. Initially, I ordered an item that said it would ship in about 6 days. Then I got an update giving me a, much later, specific day that it would ship. Before that date, I got a tracking number and my order was on its way. Tracking number shows returned to sender immediately. I went through their review process that was emailed to me. No response. I emailed them. Still no response. All dates have come and gone, their web page says the order was filled and I have nothing and they have my money. They seem to be aware of their online reviews, so maybe I can get some answers by telling others about my experience. My only recourse after this is to report the fradulent charges to my card. Either way, I don't recommend them. Anyone can see from their reviews that this has been an ongoing issue for this company. I should have checked before I ordered. UPDATE: I received an email on the 12th, stating they reached out to me with a new shipping date after the order was returned to them. This is absoluely not true. I received an email April 28th stating the order would be shipped out on the 8th. April 29th I received an email with a tracking number which ultimately was returned to the sender on the 30th. I responded to an email asking to rate the service on May 2nd and I responded that I had not received anything and the order shows it was returned. The first I heard from anyone was May 12th, one day after I posted reviews to try and get an answer. I was told it would be arriving on the 12th and it did not. It finally just got here on the 14th and IT IS NOT WHAT I ORDERED! I ordered 5 gallons and received one. Saga still continues.

I ordered two items: O-ring lubricant & batteries. I have received the lube but I have heard nothing about the batteries. The initial order said both items were out of stock, and the only concern I have is that I have heard nothing about a split shipment. I would be very happy to get an update on the 6 batteries in my order. This web site really is really bad!

Lower shipping cost

Excellent service and excellent products! When I can't find something I need, it always seems like Skygeek has it. Thank you!

I've been buying from Skygeek for over a decade and they've almost always had the best price in town, quick shipping and good service. What more can you ask for? Plus they have a wacky streak to the website :-)

I understand the covid-19 virus has put a strain on everyone. There should be a disclaimer on the ordering page to warn buyers upfront of potential problems in delivering orders in a timely fashion.

Working from home building wire harnesses during COVID-19 and ran out of wire! You guys had what I needed at the best price with reasonable two day shipping! Thanks a bunch! Rick

I would not utilize this company again. Sent the product, but was very near expiration date for shelf life. Poor customer service when confronted. Opportunistic when given the chance, so I do not plan to do business with them again

Don't order from this very dishonest company!! I placed an order with Sky Geek on 4/1 and emailed my cancellation 2 hours later because the shop already had these supplies in stock. Sky Geek refused to cancel without a restocking fee!! They claimed the order had already shipped and that I should have called them. This was a complete lie. Fed Ex shipment showed that it shipped 3 hours later that evening. There is no phone number on their site to call they , only email to customer service. I hope these NY crooks go out of business. Use Aircraft Spruce instead!!!

Very good easy to order on line