Company Details

Desiree was very helpful and getting my order placed. I would consider buying from Sky Geek again..

Exactly what I needed at the best price! Great service!

Good quick service!

I received exactly what I order for the exact price advertised and it was delivered exactly when they said it would be delivered. The price was very good compared to other sources. I was very pleased.

Always fast service, always correct parts, always have what I need when I need it!

They had what I needed in stock and delivered in a timely manner. Thanks.

Unbelievably poor customer service. I placed and order on August 8th. Order confirmation said would ship within 6 business days. After two weeks I called customer service and was told the product was on back order and that it should ship in another 6 days. I called back and this time I was told that SkyGeek would check with the supplier and somebody would get back to me with a call and/or an e-mail. Of course neither was sent out. A week later I sent another e-mail asking what was going on with my order. I received an e-mail back from Stephanie saying I needed to double my $1,029.00 order or they would not fill it. If I did not double my order they would cancel the original. SkyGeek put me in a bad position with my customers. Too bad they don't have 0 stars as an option because that's what I would give them.

I have placed orders with Skygeek in the past without any problems. HOWEVER, on August 02, 2019, I placed an order for 50 nut-plates. I was advised that my order should ship within 12 business days. On August 21st, I spoke with their customer service rep, "Desire-(sp?)" who stated that my order should have shipped, but that she would further check and call me back with an update. No call came. On August 23rd, I again called speaking with "Desire-(sp?)" with exactly the same info and stating that a follow-up call would follow. AGAIN, NO FOLLOW-UP CALL WAS RECEIVED. Bad customer service can hurt an otherwise good company. Maybe this review will be constructive for the management. Captain Bob. 08/25/19

a GREAT_JOB!

Excellent service

The product was easy to find on the site and priced competetively but the service has been non existent. I ordered my product two weeks ago and can not get any answers as to where it is or when it will be delivered. Not likely to order from them again.

BEST PRICE AND DELIVERY ON MOST ITEMS

A pleasure to deal with. Always helpful.

On the ball and good pricing

Great company with lots of things you can’t find anywhere else! Great service fast shipping!

Always a pleasure to shop with SkyGeek!

ITEMS RECEIVED AS ORDERED.

15% Fee for returning a spare part that was accidentally ordered by the customer using an incorrect part number is not fair!

The site is easy to negotiate and the selection and pricing is comparable or beats most other dealers!.. Thank You SkyGeek!

I was looking for flat wax lacing cord and searching the internet I found a picture of it on SkyGeek. It has a click to enlarge so I can verify that it is what I was looking for. The price looked good at $13.98 so I went ahead and had our purchasing guy buy it. After getting an item different than the picture they charged more for shipping than the cost of the item. I called them to see what I could do about it and got an extremely rude agent that told me the picture is just a stock picture that doesn't represent the actual part number even thou the actual part number was in the picture with "the wrong part". Deception and too bad you screwed up is how they do business. Order from SkyGeek at your own peril. Update: July 12, 2019 After seeing this review SkyGeek responded by sending a refund on this transaction. I now believe they want to make things right. I still do not know what the part number for the item I was looking for is.