Company Details

I ordered boots 3 weeks ago on 6 Feb. Money has been deducted but still no sign of the order. Attempts to contact them by phone, email and via their online form have gone unanswered. Worst experience I've ever had ordering online. Seriously suspect site from my experience though the high trust pilot rating offers some hope.

I made a purchase from this company. Three weeks later and I am still waiting for the refund. No response to my emails, no response to my answerphone messages. There are no operators to answer their phones. I have now lodged a complaint/dispute via Paypal and surprise surprise, they have not responded to that. Avoid this seller if you want to reclaim refunds.

I bought a pair of slippers as a Christmas gift so can't comment on the actual footware. Fast and straight forward purchase without any hassle and delivered very promptly. Would buy from here again. Thanks Shoes.co.uk

Quick delivery, fair prices. Can't fault shoes.Co.uk! Will certainly use again :)

Boots arrived exactly when they said they would arrive. Great fit, style and comfort!

exactly what was described and what I wanted

Item ordered on 29 Nov arrived 7th Dec. Very happy with them arrived in time to take away on holiday.

Excellent quality supportive slippers. Excellent sales service

very easy to order and quick delivery. Shoes were a perfect fit

I had never used shoes.co.uk before and can't believe I've missed this gem! I was looking for Fly London boots but most stores only had about two or three styles to choose from but this website had about five pages worth! And the price? AMAZING!!! I got my boots in the sale for under £70 saving a MASSIVE £55!!! I have now told everyone about this site due to its excellent service, super fast dispatch, amazing prices and massive selection. (Can you tell I'm impressed?!) This was my first purchase from shoes.co.uk but it certainly won't be my last!

Rockport shoes arrived within schedule for standard delivery and are very comfortable. Payment straightforward. No problem !

Ordered some shoes. Quite slow in coming and faulty on arrival. Sent them back and heard nothing for a week. Phoned the number on the website on a Friday but no one answered. Phoned the 0800 number so costing me more. Someone did answer that call and said shoes had been returned but she didn't know what I wanted to happen ie a replacement or refund. I said I had made this very clear on the returns form that I wanted a replacement if in stock or a refund. I had paid for these shoes so I wonder how long they were going to sit on my money and do nothing? Was told new shoes would be sent on Monday. The next day my new shoes arrived! Shoes are fine but poor communication. Would hesitate to use this website again.

The shoes are extremely comfortable & the service very reliable.

It is a great company and would use them again only one comment it went to my old address,but I did get my order and hopefully have sorted the address out now.

Excellent Service

Great value, fast delivery

Padders slippers delivered in good time and the price was lower than their own website.

Service was good, delivery quick, would use again.

I ordered the sandals for my mum on the phone the operator was helpful and the sandals arrived the next day. I only paid £1 extra for next day delivery. Mum is very happy with the sandals fit like a glove.

I got some great shoes at a good price in double quick time. Whats not to like.?