219 Highstreet, Epping, CM16 4BL, Epping, GB
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Used Luxe watches for an insurance valuation certificate, which was produced within a few hours top service thanks Oliver!
Great service. Kept well informed.
Quick and attentive service - and a great price. Thank you for an effortless an efficient process.
Fast and professional service!
Horrendous customer service. Avoid this company at all costs.
Excellent service. Friendly, trustworthy team who were great to deal with. Thank you.
Excellent staff, really know their stuff! Charlie was really helpful and knowledgeable. Luxe sold my watch on consignment and got me a fair price. Money was transferred within the agreed timeframe. Everything was communicated very professionally and clearly. Will definitely use them again to sell watches in future. I would not hesitate to buy a watch from them either!
Fast, efficient service valuating my watch. Would certainly recommend this company
Extremely well organised service. Very professional and very understanding. Awesome job of my Breitling. Many thanks 🙏
Really helpful & attentive, so pleased with my new watch!
Excellent valuation and customer service from Luxe Watches I found through a Google search Would recommend this site as super quick response and excellent service
They did an online Watch Valuation for me, which really helped me out for my home insurance. It was quick (24 hours) and easy.
Exceptional experience at Luxe Watches purchasing my Rolex. Outstanding customer service and highly reliable. Highly recommend!
I wanted a Rolex that wasn’t available anywhere. Charlie went above and beyond to get me the watch in just under a week! Great team, great experience! Thank you Charlie and Luxe Watches! Highly recommend.
I recently made a purchase at Luxe watches and was served by Charlie who was extremely helpful and very friendly. The watch I purchased is fabulous, as was the customer service. 100% recommend! Thank you Charlie! Best regards Vicki
Recently had a Cartier watch serviced. From start to finish the whole process was first class and Charlie gave the very best customer service possible. I was emailed regularly with updates and sent photos of my watch when it arrived with Luxe and when it was ready to be returned. When I got the watch back it was like brand new. I can wholeheartedly recommend 100%. Brilliant service.
I had my Rolex valued for insurance within 24 hours remotely, fantastic service. All other offers wanted me to send the watch to them for a minimum of 5 weeks. I’m very glad I found this service, highly recommended the service, thanks to Oliver and the team
Excellent service with very good communication and better than expected finished watch and bracelet.
Charlie has offered an exceptional service in my watch valuation and I would highly recommend him and Luxe Watches!
It was a very easy and simple process to upload the information for the valuation of my watch. The Valuation Certificate was issued very promptly (the next day) which was appreciated. Overall, this was a really good experience.
