219 Highstreet, Epping, CM16 4BL, Epping, GB
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Have dealt with Luxe for many years now their service is unmatched! I just purchased a Watch for my daughter and the salesman Charlie was as helpful as always. Thanks again
Great customer service and wide variety to chose from , highly recommend
Bought a watch from Charlie the whole process was excellent very professional and made me feel comfortable throughout whilst assessing my options. Ended up with the right fit for me and will always use Luxe in the future,
Unbelievable service from Charlie and the team. Wouldn’t buy Jewellery or watches from anywhere else. They go above and beyond the rest and definitely need more recognition.
Don’t hesitate to use Luxe Watches if you’re thinking about getting your Rolex watch serviced. Great communication at every step of the process and considerably cheaper than going direct to the Rolex outlets. Exceeded my expectations by returning my watch within 3 weeks despite the initial estimate of 4-6 weeks. Included the bonus of a one off free valuation too.
The process worked exactly as they said it would. Be patient with the sale and they will do their very best for you. Thank you.
From the moment you walk through the front door, you are greeted and treated as a valued customer. Friendly, informative and honest opinions made choosing your purchase an enjoyable experience.
It was a pleasure dealing with Charlie at Luxe watches. All the watches look fabulous and would highly recommend them to any friends and family.
Great Experience “I had an exceptional experience with Luxe Watches. From start to finish, everything exceeded my expectations. The quality of the watch was outstanding, and the attention to detail was evident in every aspect. Would highly recommended them.
Professional, friendly and knowledgeable service from Arif (and Charlie) at Luxe Watches. Would happily recommend their shop and services. Found a Rolex I’d been looking for for a while at a very competitive price. Happy customer. Thanks again.
From start to finish the service has been second to none. I was constantly updated with the progress of my watch repair/service and every member of the team was helpful and so friendly. The cost of my repair was a quarter of the estimate given by a leading company in Exeter and was the deciding factor for me to use Luxe Watches. I am thrilled with the work and delighted to be wearing my Rolex once again. I would certainly recommend Luxe, and won’t go anywhere else when it comes to the ongoing care of my much loved watch.
Great company to deal with! They have completed several watch valuations for me for insurance purposes and I'd highly recommend them to anyone looking for this service. Their range of watches also looks fantastic with very reasonable prices. Thanks guys!
Got a free valuation of my new watch for the insurance company within 2 days, their competitors charge 60-80 pounds. Really impressed and all done remotely.
Great company to deal with. Make things very easy. Would highly recommend.
On my way to Luxe Watches i was thinking i hope that when i receive back my watch it going to like a brand new one, i was crossing my fingers hoping that Luxe watches had carried out the task that they said would do . I was amazed when they brought it back to me it was like having a brand new watch again i can't thank Luxe Watch enough for the excellent workmanship that was carried out on my Watch
Fast and efficient. Really easy to use these guys and professional service
Amazing interaction and great company to deal with. Arif was the best and I highly recommend dealing with him and buying authentic watches from this company.
Choose Luxe as the reviews were excellent, all I can say is that I can add to that, from start to finish I was kept up to date with progress. An excellent service, a big thank you to George who was quick to respond. Many Thanks Mandy
Excellent service. Very prompt and professional
I purchased a Rolex for my daughter. Unfortunately, she did not like it. I contacted the store and Arif arranged my return. All done swiftly and professionally. I can definitely recommend this company and would have no hesitation procuring my next watch from them. Excellent.
