Company

Luxe Watches

219 Highstreet, Epping, CM16 4BL, Epping, GB

About Luxe Watches

Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.

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Louise Rodgers 13 July 2023, 03:47

Great service with a valuation, clear instructions and a swift response.

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Mo D 11 July 2023, 20:40

What a really excellent service provided by Charlie and George this time. Fast professional and top notch players in the game. Really recommend these guys at luxe watches Epping. 10 out of 10 both times I have used them.

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Phil Whiffin 08 July 2023, 22:43

Very professional valuation.

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Mr Sykes 07 July 2023, 02:34

Very quick valuation via an extremely easy to use portal

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Alex Burgess 03 July 2023, 23:07

Highly recommend, spoke with Arif, was extremely helpful and went out of his way to look after me!!

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max 01 July 2023, 07:35

Incredible store, really great customer support. Above and beyond.

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Mark Davies 29 June 2023, 03:02

Very quick and professional response to having my watch valued.

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Chris Donkin 20 June 2023, 02:47

Outstanding customer service, with a prompt and comprehensive valuation. Highly recommended!

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CC 16 June 2023, 18:45

A very prompt and diligent team.

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Zara 04 June 2023, 01:23

Hi all Not Only do I buy from the Fabulous Luxe Watches I sell To them too I get once again 10 STAR treatment the best price given totally private & Anthony makes all this effortless I love coming to Luxe Watches treatment friendly luxury surroundings with luxury service Thank you all! See you! Soon! As I need another Rolex 🤩

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Michelle 27 May 2023, 17:23

I was looking to treat myself to a Rolex for my birthday and had no idea what I wanted. I came across Luxe Watches online. I had a few conversations on the phone where they made some suggestions of different models I may like. After I had some time to think on it I went in store and I could not fault the experience one bit. I was offered refreshments and was made to feel very welcome. I have visited other watch shops in the past and they made you feel like you could not afford what they had in store, but I did not feel this way at Luxe. After some time (I am such an indecisive person they had so much patience with me thank you) finally decided on a Datejust which I am so happy with. I will definitely be going back as they had some nice jewellery pieces I had my eye on aswell. Thank you for a great experience 😊👍🏼

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George Paul 26 May 2023, 17:09

Dealing with Anthony was a pleasure. He was professional, knowledgeable, and provided exceptional service throughout the process. I was impressed with how efficiently they handled the entire transaction. I highly recommend them for a hassle-free and successful selling experience.

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Lucinda 26 May 2023, 17:01

I had a wonderful experience shopping at the Luxe watches. Arif was incredibly helpful in finding the perfect piece for me. They had a great selection of beautiful jewelry to choose from. I highly recommend this shop! Looking forward to coming back for the matching bracelet. Thanks again!

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Androulla Georgiou 26 May 2023, 16:56

Luxe Watches wowed me with their exceptional collection, outstanding service, and Arif's remarkable assistance. With a diverse stock of watches for every taste, Arif's expertise and the shop's selection made my shopping experience truly delightful. I highly recommend Luxe Watches for exquisite jewelry and top-notch customer service.

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Hasina Halim 25 May 2023, 16:56

I recieved Excellent service and i am Very pleased with my watch service and polish, everything went so smooth i feel like I have an entirely new watch. Big thank you to the team.

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Lewis 24 May 2023, 22:56

Enquired with Charlie very knowledgable, provided me with a great service too. Very happy with my submariner no negotiation needed as these were the cheapest on the market too

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Georgina McLean 24 May 2023, 22:49

Charlie was lovely. So polite and helpful.

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Robbie 22 May 2023, 18:39

Great service from Charlie, a guy with real confidence and the sort of person you want to speak to on the phone! Thanks Luxe Watches!

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Akeel Mughal 21 May 2023, 04:05

I was looking to purchase my first Patek and have been browsing the market for quite a while. I had a plethora of questions as admittedly im quite fussy, however the team were very professional and really gave me confidence to help make my purchase. Im over the moon with my 5712, it’s all I imagined it to be. The condition of the watch was better than I expected and they went the extra mile to explain how the moon phase should be set up, in fact they pre-set it for my convenience. If you are looking for in depth honest and genuine advice on your next watch purchase I would highly recommend. This will not be my last visit.

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Alina Scarlat 20 May 2023, 18:35

Arif was so so helpful in accommodating my preferences and he waited for me longer than he should have, as I was delayed with traffic. I would really recommend the services Luxe Watches offer, plus they have amazing pieces.