219 Highstreet, Epping, CM16 4BL, Epping, GB
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Having an okay first experience when buying a used Rolex Daytona (which came with a loose strap) I was promised my next experience would be exceptional. I purchased a 2022 unworn/new Rolex Sky Dweller which unfortunately was sold just before I paid so they searched for a like-for-like model, which was found and pics/videos shared. I agreed to proceed with the sale as the watch they procured was as you'd expect - unworn and new. After paying for the watch it was received 3 days later and to my surprise, they'd sent a 2021 very worn model without notifying me prior to sending it. Excuses were given and no efforts to replace the watch with the correct 2022 model (warranty card was shared in pics so they definitely sent me a different older/cheaper watch). Beware when buying unless you see the watch in store as it appears sales and descriptions of products shared via whatsapp/email are not representative of the item they intend on selling you (to the extent they send you a completely different model one year older).
Great service and just what I needed for my insurer.
Very professional, Anthony was great to deal with, was next day delivery, best place to buy watches
The watch was in great condition and the service from Luxe was 5 star. Buy with confidence.
Anthony Neophytou looked after me superbly! From the first phone call, to meeting with him, to buying the watch he was superb! 5* service throughout from a very classy organisation! If you value honesty and superb service then Luxe Watches is for you!
Excellent service from Anthony. A real pleasure to deal with people who know about watches and really enjoy talking about horology. Five star luxury service. I will be back!
I've been going to Luxe watches since 2018, never been disappointed, everyone is polite and helpful. I remember once i went in to collect my watch, that had some problem with moisture on glass, and when i went in for paying for the service i was reminded that the watch had been serviced and it was still under warranty so i didn't have to pay a thing, so honest from their part. They also have a range of lovely watches but also some fine jewels.
Very helpful with a prompt no obligation valuation.
Very prompt service
A quick and helpful service to get a valuation for insurance.
I was looking for an aquanaut 5167, for a while now, as soon as I saw it on the LW website i knew I had to contact Anthony and Arif, both were extremely helpful in answering all my questions. We managed to close a deal within 24 hours, by far the best experience I Had buying a watch. When I went to collect it, I had the pleasure to talk with Arif for the first time in person, he was extremely available and kind, we spoke a while about watches and helped me throughout the entire process. The condition of the watch was exactly what was advertised on their website, actually it was even better. I definitely recommend getting in contact as they will help you with anything you need. I will for sure contact them again for my future watches. Highly recommend!
Great speedy valuation service
Very helpful and professional. Got our watches repaired and serviced without any dramas. Will definitely use them again.
Excellent service from start to finish. Watch returned looking very close to new after a service and polish.
Efficient turnaround, reasonable price, friendly service
Didn’t end up buying watch - but excellent communication throughout and very honest about condition of watch. Would definately go back again if they had what I was looking for. Anthony was excellent
Fantastic experience as usual with Luxe. Thanks to Anthony, managed to get another great piece
went in to get a watch strap made smaller . Arif was very helpful and friendly. he said he would get it done early next week for me . 20 minutes later i got a phone call and he said it was all done for me . great service , will definitely use Luxe watches again for servicing and will go back there if i want to buy a watch in the future .
Excellent service and a excellent price. Thank you Arif
I contacted Luxe Watches for a valuation and I received a comprehensive appraisal for insurance purposes the very same day. Jamie was a pleasure to deal with.
