The Acres Gills Lane, BS26 2TZ, Rooks bridge,
We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate. Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.
Aways very pleased with the live food I order, I prefer ordering in this way as the shop bought food never seems as fresh.
I used Livefood UK Ltd for the first time this week and am impressed with the service and product. I will definitely be using them again.
I have been keeping amphibians for over 20 years and have used lots of live food suppliers. I have purchased from specialist shops, garden centres, actual breeders etc. If you buy from a garden centre, firstly the choice is limited secondly the quantity of food animals will be small and thirdly unless you are very lucky 10/20% of the animals will be dead! If you buy from a specialist reptile dealer the same applies. Both the previous methods provide small quantities of food animals at inflated prices. Livefood UK Ltd is brilliant. Firstly good quantity, secondly live food in excellent health, thirdly a great price, even better if you buy in bulk. Any problems and their customers services are brilliant. USE THEM
I pay about £4 for a 3-5 day amd if I want it faster its alot of money. And I dont even want to pay £4 for something only a few pounds.
Arrived a day earlier than expected
I've found it really hard to find locust hatchling for my baby rankin dragon. This place has been great value and excellent product, will be setting up regular orders! Missed the delivery and had to wait a couple of days to pick it up and still had no dead locusts :) really impressed. Excited to order a wider variety of insects from the site when Mushu is big enough!
but your packaging isnt brill my order was open for all to see but i shall use you again
faultless service, excellent range, excellent prices.
Speedy delivery, excellent quality
I usually use these for our livefoods and everythings usually good. This time tho the fruit flies were all dead, nothing growing all dead. Not happy.
I did order livestock that arrived a week after dispatch and were all dead however I believe this is due to the delivery service. After sending an email with my discontentment, they responded quickly and replaced the livestock and dispatched rapidly. Although I didnt get the crickets in good time, the communication was excellent and they rectified the problem asap
The process of ordering is easy to follow. The insects are always in good condition and last a lot longer than when I was buying from the pet shops so has saved me some money. Great company to buy from
Very quick reliable. Produce is very good. Carnt complain at all.
I ORDER THESE FOR MY BEARDED DRAGON - THEY ARRIVE THE NEXT DAY - EVERYONE IS HEALTHY AND IN GOOD CONDITION - WHAT MORE COULD YOU ASK FOR.
EVERYTHING IS SPOT ON, QUALITY OF LIVE FOOD IS FAR SUPERIOR TO MY LOCAL STORE. FAST DELIVERY EVERY TIME. MY ONLY CRITICISM IS YOU CAN'T PAY WITH PAYPAL ANYMORE MAKING THE PAYMENT STAGE MORE TIME CONSUMING. (SOMETHING I AM ALWAYS SHORT OF....TIME)
Goods arrived quickly, safely, well packaged. Had no problems, will use again next time.
I have been very happy while using this company to order various items. I regularly buy bugs for my lizard and they always arrive the next day despite only using standard delivery, better so than some of the huge companies that run on-line ordering. Out of the many times I have ordered only once has there been a problem in that the sack holding the crickets had a hole so they had to my surprise made it into the box it comes in which I happened to open in my room (yup some escaped). This was only a minor indecent and was clearly a one off and I'm yet to see this problem happen again. All in all a great company to purchase from, quick delivery times, some great prices and send you an e-mail every step of the way so you know when it has been processed, dispatched etc.
I have used these guys for years and will hopefully continue to do so for many more.
The website is quick and easy to use and i believe eventho i used royal mail i recieved my order the next day
Very few dead and a great fast service. Lots of locusts at least 50 in there. My only problem were the three crickets that I had to get rid of, otherwise excellent service. Easy to order with no complications also a great website layout easy to navigate.