470 Church Lane, NW9 8UA, ,
We ordered a Phil & Ted's Navigator buggy package from this shop. We live in Germany and ordered it on a Friday and it was delivered by Tuesday. The online shop is easy to navigate and our delivered order was as promised. My only complaint is that we weren't given a tracking number or any shipping information after the stroller was despatched, so it wasn't until the morning of the delivery when the delivery company (DPD) contacted us with our delivery window did we know when it was coming. But, as I said, it turned out well and the delivery was very prompt!
The product I ordered (marked as in stock online) was not in stock and hence I was offered a different colour or a refund. Even still, this was dealt with in a courteous and honest way. Otherwise the service was flawless.
Really great customer service. The item I ordered wasn't in stock so they called and arranged an upgraded product at no extra charge. The delivery was great, plenty of opportunity to change dates and texted on the morning with a 1hr slot (and the delivery did actually come in that hour!)
Purchased on Friday, arrived on Tuesday. Stock was allocated correctely and delivery time was accurate to the hour
Arrived in two working days so very pleased. Item was in excellent condition, helpful staff over the phone, would order from again.
Title says it all!
Over the moon with their service. Primarily very competitive on their pricing secondly called me within 4 hours of placing my order to confirm if someone would be at home to receive my delivery. Would not get this from a Kiddicare or John Lewis or Mothercare. Also received a 1 hour slot text the next day to confirm when the delivery would take place. I did not need to stay at home all day waiting for the parcel. I am well pleased and would highly recommend them. For a change dealing with people as against a call centre,
Purchased an icandy product recently and 100% happy with product and 5* service with a smile. Strongly recommend it, without a doubt.
This will be our first child and having asked friends for advice, we felt confused by the overload of diffrent information and advise on what to buy and how much to spend. It was all a bit duanting so my wife thought we would see what these people had to say. We booked a free consultation (which was more of a freindly chat) during which the lady asked us about our needs and expectations and worked out all the essentials baby products that we will require and equally important, which items we could probably do without. She managed to sort eveything out well within our budget and we found that we had money left over to spend on other things. It was so nice to just get everthing sorted in one go. Now we can look forward to the fun part!
No email to say it has been dispatched either.almost a week now!
Great website and excellent selection of products. Easy to find and order item. Item arrived very fast so I was thrilled.
From start to finish, even amending the delivery address this company was good, excellent experiance, and would return for any further needs for my grand child. well done and keep it up
I chose Just kidding online because theirs was the best price for the product I was purchasing. It arrived 2 working days after being dispatched which I was very impressed with especially because it was being shipped outside the UK. I spoke to the staff a couple of times and they were also very helpful and friendly. I would recommend Just Kidding to a friend.
Extremely helpful customer service from Asmita. The Bugaboo Bee was delivered weeks ahead of promised date. Compared a lot of websites before settling on Justkidding and very happy I did.
Very happy with deliver! (on time and everything in order)
Have just ordered a Britax B-Dual from just kidding and they beat the price of any high street, or online shop. Placed order online late Sunday evening and was delivered on the Tuesday. Fantastic service and will definitely shop with just kidding again without any hesitation
We've been really impressed by the service provided. Jut kidding have kept us informed at all stages of delivery and arranged a prompt refund for items which we changed our minds about.
Ordered a changing bag from just kidding as it was the best price I could find. I ordered in the afternoon on Thursday and was highly impressed with the information re: dispatch and delivery sent to me within a couple of hours. I was given tracking reference and expected date for delivery of the following day and then a one hour time slot for delivery the next morning. The product arrived and was perfect and the delivery service was excellent. All round I was very pleased with the product, the information given and service as a whole. Thank you!
Ordered a black Kiddy Guardian Pro2 car seat online at about 10.30pm, having researched thoroughly online and found Just Kidding to be offering the most competitive price. The following morning I got a phone call saying that the last one they had in stock in black was unfortunately damaged. I was offered an immediate full refund or choice of 2 other colours they had in stock, so I opted for the black & grey. The car seat was delivered to me the next morning. I could not ask for better communication, better service or quicker delivery. I would not hesitate to recommend Just Kidding to anyone looking for quality products at competitive prices with a first class service.
Quick delivery - no problems, all went smoothly.