Company Details

The service was excellent. I arrived very early, settling into a book, but I was seen early. Clear explanations and background, loads of choices for devices, with a payment plan that I can work with… and great coffee!

Very helpful and professional

Very efficient, and caring. No discomfort or pain. Made me hear again, so much better.

Harley Street Hearing are the best in their field, they are so professional and caring and use the most up to date equipment to assess your needs and requirements, I can’t speak highly enough about them.

First class service from delightful experienced staff

Jordan showed a deep understanding of the problems I have faced. He then offered the best and most appropriate solution. I have tested the product and quite simply, it works. What more can a hard of hearing 🧏🏻‍♀️ person ask for?

Jordon is a superb Audiologist. He has so much subject matter expertise combined with a style which makes it easy for me to talk about my issues with tinnitus. Which in turn has helped Jordon recommend treatments that are amazing for me. Highly recommend

Excellent service, everyone from the receptionist to the doctor was lovely, helpful and the doctor explained everything really well.

Not the same level of service experienced on first visit - late start - problems with hearing aids delivered - will need changes and potential replacement - follow up arranged to resolve

Really thorough hearing test which was great. However I then felt induced to enter a new contract for a hearing aid. I’ve been a patient for many years paying £1500 annually for a hearing aid for one ear so I’d have expected to be allowed to trial a new hearing aid for the other ear for a short period first. After all, if it’s any good then I’d be paying £3k per year for the rest of my life. This wasn’t offered. Instead I was told to pay £125 “trial” fee upfront and I would need to call to cancel the monthly direct debit for the same amount if I didn’t like it (losing my £125)- so really I was entering into a contract, it wasn’t a trial. Staff were all very polite but I couldn’t help feel that they just wanted my money. Eventually they offered to call me so I could cancel the contract.

First time get my ear wax removal done. Very professional service. Highly recommended;)

I recommend them to everyone because they are excellent. Professional, competent, decent, kind....

Audiologist George was a great specialist to clear my complicated and operated ear. He was a kind - highly skilled and very gentle professional. It was a safe place to come. I would highly recommend 2 Harley Street, Ear Clinic. Thank you very much.

Kind and professional

The audiologist I was seen by was very friendly and efficient and professional, she explained the whole process. The fitting for moulds and the hearing test was finished within half an hour.

Friendly, lovely people, waiting room is warm and comfortable. I had a hearing test which was very thorough and made to feel completely at ease. The doctor I saw was amazing!

Excellent service. Lovely staff that explained everything clearly

After being to all the highstreet hearing purveyors and not being impressed, my GP referred me to Harley Street Hearing. These people know what they are doing. You can try at least three different hearing aids if you want to find what suits you. I tried two. Jaz, who used to be a director here, started me out with care and then when she left to work closer to home, Matt took over smoothly and has fine tuned the settings on my hearing aids and the type and size of buds that fit in my ear (very important!). Their awareness of all things hearing is amazing. I have settings for speech in sound (ie restaurants or listening to TV where accents or poor/old recordings make catching the words can be challenging), music, and then a general purpose setting and last time I met Matt he added the ability to turn off the outside noise with one click so I don't hear screeching tube train noise and can hear my podcasts without outside sound interupting. Its all choice and at the click of a button. Oticon REAL were my choice and I have never been so fond of an appliance that I don't feel when they are in and I can adapt for all situations and have fantastic support - all appointments and batteries are included for TWO years including extending the one year warranty to two. I told them I could not do a review until I had been with them for awhile - now almost a year later, they deserve a stellar rating.

Jordon gives a thorough hearing checkup and makes sometimes an unpleasant experience, pleasant. Highly recommend.

Fast, friendly, professional service. Highly recommended