Suite A, 2nd Floor, Burlington House, Burlington Arcade, BH1 2HZ, Bournemouth, GB
The sales person - William Cooper was very thorough and explained everything clearly .
Having been put onto an out of contract rate by British Gas for both utilities and unable to resolve this with them I needed to change suppliers quickly to avoid paying too much for any longer than necessary. Craig was quick and efficient in getting me transferred to a new supplier. Great.
Really helpful and fast. Clear and concise. Very good service.
Thank you William for your help in finding us another energy supplier when after a year with our current one, their prices went through the roof. No loyalty from them I'm afraid. We will, however, be loyal to you William, when next year we will be in the same boat. Hope to speak to you then. Sam & Terry
I spoke today to Craig today from Energy advice Line and after a few minutes we had sorted out our electricity needs for the next two years. It was easy and quite painless. I would recommend it to anyone.
Fantastic service from my adviser, William Cooper (no relation), who found the best deal to suit my companies needs and explained everything clearly. We are now sorted out for the next 3 years on a fixed rate so can budget accordingly. Many thanks.
Craig was very helpful
They provided good advice and were very courteous.
Craig was very helpful, rang back on several occasions (as calls clashed with appointments etc.) without complaint. Went through all of the options by telephone and then e-mailed the options through as well. Took time to ensure that I understood the options and the process, and half way through the sign up for the new contract allowed me (and indeed encouraged me) to telephone the existing supplier to check on a point before proceeding so that I was confident that there would be no difficulties. Unlike other salesmen, was not over-pushy. New contract should save me about £300+ per annum. Very pleased that Craig took the time to call as otherwise I would have missed the date for cancelling the contract and would have been tied in for another year at greater expense! Thank you!
Having recently moved business premises we needed to also change our utility suppliers and this is where energy advice line really helped out. The process could not have been simpler. All that was needed was a phone call from me and everything else has been taken care of......seamless!! Thank you!
WENT ON LINE TODAY FOUND THIS COMPANY TO COMPARE ELECTRICITY PRICES. THEY WERE PLAIN SPEAKING. NO FOREIGN JARGON .GAVE ME THE PRICES LENGTH OF CONTRACTS AND I WAS NOT RAIL ROADED IN ANY DIRECTION MY CHOICE UNBELIEVABLE JO WAS BEND OVER BACKWARDS HELPFUL GIVE THE GIRL A PAY RISE AT LAST WE ARE LEAVING BRITISH GAS. NEW AND CHEAPER DEAL. THANKS JO
Energy Advice Line saved our charity money last year as they confirmed that our contract with CNG was for 24 months whereas CNG were trying to say it was only for 12 months. Again William has been able to give us a better price for electricity than Scottish Power were offering when our contract finished.
They explain everything to you and it takes from start to finish approx 15 mins and you have a much cheaper energy quote they also help with sending the email to cancel your existing provider which is a great help.
Dealt with Craig Sheperd and I felt that I was in good hands. EAL make it easy to change suppliers. I think all I had to do was send off 1 form to terminate my existing contract ( sent by e mail from EAL) sign it and a 10 minute phone conversation to confirm new contact. That's it for another 4 years! I have used Energyadviceline before on 2 occasions and have always had a smooth transition between suppliers. Very important when running your own business. And their services are FOC!! Thanks again.
Really helpful friendly advice received over the phone. Will definitely use again
William Cooper was extremely helpful to me and assisted me with my query efficiently and very politely. 5* to William (and he has a lovely accent).
William, made this process very easy. He explained the pro's and con's of switching clearly and was very helpful. I can recommend the Energy Advice Line without hesitation.
We were contacted in good time for renewal of our contract. Considering the complexity of these things, energyadvice line really made it all quite simple. The contact, Joe, was really helpful and efficient.
William Cooper was really helpful. He was very friendly and put me at ease. He was able to come up with a much better gas price that we had been given by our existing suppliers. Furthermore, Energy Advice Line will do the "behind the scenes" work. I am confident in using Energy Advice Line.
Good advice making handling our energy review straightforward.
