Company Details

Bike arrived on time and in perfect condition. Highly recommended

correct material at the correct price. I couldnt get these inner tubes anywhere!

Excellent service. Live chat was answered in 2 minutes and product arrived early can't ask for any better service.

Very fast delivery and well packed

Bought Specialized Riprock for my little one and service was excellent. Would highly recommend this shop.

Excellent service every time. Thanks!

Fast bike delivery. (GT Stomper Ace) in 3 days. Well packed in a fairly large cardboard box. The bike is well protected without any damage with a full assembly kit which is extremely simple. I recommend it to everyone who knows what bike to buy and want to be sure that they will receive the product straight home thanks to online purchase.

Fabulous & efficient service! Would highly recommend Dales Cycles.

Excellent product and fast delivery.

Bought this trainer arrived on time as described Great service Product is good

Only 1/2 the order arrived. No explanation as to why, so had to chase up order. Also the krypotine lock was faulty. Possibly not the fault of dales, but seems to be a pretty low quality product. The risk of on line shopping I suppose as you can’t inspect it personally. So completion of order and replacement of lock ongoing.

Bike was delivered next day no problems.

I ordered a pair of overshoes on Sunday, got a couple of witty messages advising me that my order had been received and it would be despatched ASAP and I should expect delivery on Wednesday. They arrived on Tuesday, just ahead of the message telling me that they were on their way. What could be better than that? I wore them yesterday, Saturday, and they were perfect.

From start to finish. I cannot praise this company enough.

Great advice via online chat before purchase. Bought online seamless and effortlessly. Bike arrived super quick - I was informed at each stage of the process - when bike was dispatched and when I could expect to receive it. It well packaged and exactly what I wanted for my son. Excellent customer service. I Wouldn’t hesitate to buy from again. Thank you

Very good delivery service and garment as described, good quality and well received as a birthday present from a keen cyclist with a brand new bike.

Great bike. Great service. Many thanks.

The level of customer care shown by the staff at each level is second to none. Even in difficult times the process of buying my daughters bike was effortless. Can't recommend Dales highly enough, hence I'm a repeat customer.

A good price and arrived on time

Dales Cycles were fantastic at sorting out a delivery issue where the main courier couldn't get to them to collect my order. They kept me upto date at all times and did everything they could to get my order delivered to me in the quickest time possible. Really impressed!