Unit 1 Parkside, Spinner Road, DN2 4LT, Doncaster, GB
Car Accessories Plus specializes in providing a wide range of automotive accessories to enhance the functionality, aesthetics, and overall performance of vehicles. At Car Accessories Plus we take pride in maintaining strong partnerships with our 23 reputable manufacturers, ensuring that our customers have access to high-quality, genuine products that fit right the first time. We prides ourselves on our commitment of outstanding customer service.
Ordered equipment two weeks ago, and no acknowledgement from Caracessoriesplus of that order being dispatched. The reference number provided looks like a random generated number. As per previous reviews the monies for the order are still being processed via Sagepay, and theirs is the only reference that I have that there was a transaction. Phone number gone from website, I should have noticed that If the company are closed due to COVID at no point during the buying/ordering process are you stopped from making purchases. Very frustrating "Stoneacre Motor Group" :( With the lifting of the COVID restrictions in England, the company began trading again and I received my purchase in good order, and timely within the current restrictions still in place. Good product and quality good. Online ordering system still should have been shutdown if there was no likelihoods of processing any order.
As recent reviews state, order taken 3 weeks ago, but no sign of any delivery. Emailed but no reply. Telephone number even taken off website. I recommend you do not order anything from here. I will endeavourto get a refund and order parts from a reputable company instead.
Purchased a order online. No correspondence back view shipping notification or tracking number. Emailed twice to no answer and number goes to voicemail. Complete joke. Thankfully bought through credit card with PayPal protection so I will be looking for a refund immediately.
I ordered an item approximately 3 weeks ago and I’ve had no contact at all from them. Haven’t even received an order confirmation?! I understand that many businesses are closed due to Covid-19 but they should state that on there website before taking our money!
First Class, have now ordered several times from this excellent organisation and would highly recommend, superb quality and service every time, always next day delivery; this is the way to do business.
Excellent service from Doncaster branch. Andy was very helpful to my enquiry and sorted out what I needed. Would certainly recommend. I have used this branch before and have always received good service.
Adam from Caraccessoriesplus plus called me this afternoon, he couldn't have been more helpful apologised for the delay and explained why there was a delay with my order which was entirely linked to the manufacturer. Impressive response and I wouldn't hesitate to order from these guys again! ------------------------------------------------------------------------------------- No communication: I ordered parts for my daughter's Seat Mii a few weeks ago. The parts have not arrived, I have had no updates of any kind and when I try to call I only get an answering machine. Still time to redeem themselves but some communication would be great!
After being let down by some delivery issues on Ebay I decided to look elsewhere. Found this site and although slightly more dear I could tell they would be reputable. 5 star experience - my only critique was that I couldn’t seem to find a valid email to contact when I was had a query regarding my delivery address. However I phoned up their Head Office and got through straight away, speaking to a helpful gentleman (and all was confirmed). My car mats were delivered via ParcelForce within about 2 days - very prompt and had no troubles. Will definitely order again should I need anything else for my DS3. Thank you.
The service offered by Andy and his team is excellent. We had some difficulties obtaining the correct car mats for a Mazda 2 but Andy made the experience seamless. He was extremely helpful and did everything he could to make sure that we received the correct product in the end. I would not hesitate to recommend Car Accessories Plus to anyone, and will definitely use them in the future. A brilliant company.
Genuine product and fast delivery. I will definitely use you guys again. Thanks! *Even with delivery they were significantly cheaper than going to the main dealer!
Excellent service. Fast delivery to Hungary. Genuine items. Reasonable price... that`s all i need...
Everything fits.( Mazda 3 Hatchback Side Airdam Skirt Brilliant Black). Very fast delivery to Poland. Very good price. Why just do not reply to emails? I recommend to all this shop. Thank you very much. Artur Koziol
I ordered an accessory that had in fact been discontinued by Ford. I got a phone call from car accessories plus storesman to advise me of this but he still managed to pull out the stops to find me what I wanted and called me back 10 mins later to let me know it could be delivered to my local Stoneacre dealer as I'd requested. 3 hours later it was there ready to pick up. Thats what I call excellent service. THANK YOU.
Hi this is Mr Afzal Hussain I would recommend everyone , this business owner is very good person I did order wrong size he called me and gave me right product many thanks for owner call me back
Ordered an alloy wheel from here in order to get my car repaired after hitting a pothole. Alloy wheel failed to arrive and no communication was forthcoming. Next day dispatch is clearly inaccurate in this case, however payment was promptly taken from my account. Shame that same promptness cannot be applied to the rest of the service. Will not use again.
Great company, quick to respond when asked questions or any other communications regarding my order. Original car accessories not cheap copies. No hesitation to order from them again.
bedankt voor de snelle levering en voor de goede prijs. Groeten Crommen Peter
Ordering process was easy, notification email stating item was ready for collection was good, that is when the problems started. Arrived at Stoneacres in Peterborough to collect item only to find that completely the wrong item had been sent, was not even remotely like the item I had ordered. Then had to spend over 20 minutes trying to ring car accessories plus, was informed by the parts department person I collected the item from that it was my responsibility to contact car accessories plus to arrange a replacement item. On numerous times I got through to an agent only for them to hang up on me. When I finally managed to talk to an agent they were really good, arranging to get the item returned and ordering a replacement item and then checking that the item was correct before dispatching it. Replacement item was supposed to be delivered to my home address but was sent to Stoneacres in Peterborough instead.
Good price and good service. Only down side was that when u have it delivered to a dealer there is no confirmation saying it is ready to collect so u have to track through royal mail, it would just be nice to have a confirmation saying it's ready to collect
Accessories for my car not simply available in Italy (or at monstruous prices even by car company directly) arrived quickly in good packaging and at the best price... what can I say? I'm very satisfied for your organization, I would recommend this company to everyone, many thanks!
