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Went on Livechat as I couldn’t put the picture in the perfect position. It was starting to get frustrating but then along came Johnsey who not only repositioned it for me but showed the preview of what I was buying. Good customer service. Thank you
I tried to have this product ordered in the past. But for multiple reasons it did not come to fruition. this time. The help that I received from this company immediately to complete this order was fast professional. And courteous. I will be certainly ordering from this company in the future. prices were great during the reduction in the discounts. I thank you all very Much for expediting and having my order. Completed in a timely fashion.
I am very thankful for the service! The product has a great quality with excellent images. Also, customer service does a great job, helping quickly with any problems and answering all of the questions, especially Johnsey, who gave a great service. Very satisfied and grateful for everything!
The image is sharp, precise ,clear and absolutely breathtaking! Definitely going to order another 3D crystal of my boys, immortalize their profile for endless enjoyment!
Kat was a big help to get my ornament order done and shipped in time for an Anniversary Gift. Our friends loved the ornament of their beloved dog Mia!
This company is absolutely amazing. I received one of the 3D Crystal’s last Christmas and was told how amazing the customer service was. I then ordered some 3D crystals for family members this Christmas and by no surprise the customer service was BEYOND amazing and they were able to photoshop 2 people next to each other to make it look like they were next to each other in a picture and created an amazing memory for my family to hold onto. Not only that the response time was impeccable and I got the product so beyond fast. All around amazing experience and phenomenal product.
Purchasing online can be a little daunting however I can confirm the staff are helpful and the product is beautiful!
Great honest buisness, very happy with their service
Site was super easy to use even for an old man like me every bit of communication with the staff has been very friendly and helpful.For the product itself it is absolutely stunning also their shipping is super quick i will be back to buy again. Thank you very much regards Gary.
Amazing super quick turn around. Communication and assistance is second to none. The crystal is beautiful and the image is crystal clear. I can’t wait to give it to the happy couple for their wedding gift. Superb A+++
Delivered quickly and the recipient couple love it so much
I saw an ad on TV about this great, personalized gifting idea. My artist, Kat was very flexible with my suggestions and was able to design a beautiful ornament with my son’s engagement picture. They communicated often, it was delivered quickly and I was extremely pleased!
Excellent I brought two hearts crystal for a special friend . Quality is good , it does weight a bit . The pictures was nice Prompt making it . And delivery was great to quick all within a week
Not only is the product amazing, the customer service is as well. I ordered the crystal and quickly realized that I wanted a light stand as well. I sent an email on a Sunday, received a response within an hour, received the light stand within the week but also received a follow up email to ensure it was what I wanted. Outstanding product, better service.
Mellissa was quick to assist me on my purchase. She verified the photos I wanted to have produced. She offered the appropriate size needed. She showed me proofs of what my purchase would look like. She answered so many questions I had and did so with respect and professionalism. There was no strong arm sales, just creative input to make my purchase a favorable and lasting memory.
The entire process was seamless and easy. Kat answered any questions in the online chat and assisted through payment and delivery. Shipping was fast. I highly recommend the product; the image in the crystal is amazing. Kevin (Alberta)
I ordered a crystal as a gift. Customer services worked with me to ensure the final product met my expectations. The crystal was absolutely beautiful. I will order other pieces again in the future.
My crystals are amazing. I am extremely happy with them and couldn't ask for a better gift for my family. Shipment was quick. I would highly recommend them to anyone looking for a unique and personalised present. Thank you. My Order Number was #446915
Well just liked it through facebook Johnsey was very helpful.
Shel was really helpful when I placed my order. When the crystal ornaments arrived I was really happy with them and how they look. I’d recommend this company as the products are very high quality.
