Governor Macquarie Tower, Level 18, 1 Farrer Place, 2000, Sydney, AU
So simple and easy to book this insurance. Very straightforward on what to select. Also love that is not based on the cost of the trip. Here’s hoping I don’t need to use it. 😃
Nothing to like or dislike!
Insurance arranged in minutes even though my trip had already started
Purchasing was easy but disappointed to see I lost out on benefits because I was over 1 week since purchasing a trip. It was a Christmas gift and trip was purchased before Christmas and bought insurance after received. Wish they made an extension around Christmas. Will upgrade rating after May trip pending a smooth trip or how insurance is handled if needed.
I submitted a question online and it took many days for a very non-responsive reply. I then tried to get a hold of them by phone--and it was effectively impossible. The 800# didn't work. The "US local" number was answered by TripMate--and they were of NO help. Most prompts ended the call with a "go online" message--and the times I got an agent, they said "everything is online". My problem is that I can't get to my account online--I created an account and the policy isn't visible in my account. There's no way to get to my policy that I can find.
I called with questions about the coverage I was thinking about buying, and they were answered clearly and knowledgeably.
No decent communication or explanation as to the difficulties you said you had. I don't believe you read my emails just standard responses. Never will use you again because if this is how you handle a simple request what would it be if I was in trouble in a foreign land.
This company definitely had the best prices. Ensuring my specific adventures were covered was easy. And, the functionality of the site was seamless!
Very easy to communicate with on top of the good pricing. Definitely recommend to my fellow travelers.
I was able to have my specific questions answered promptly by over the phone. The policy will add to my vacation comfort.
Very easy to organise online. Simple and hassle free. Excellent coverage and very modest rates.
Incredibly fast service. Kept me informed. Beautiful and well made products!
Very easy to sign up and get a fair price
World Nomad was easy to purchase. The site was clear as to coverage and cost.
Easy to use app
The customer service is excellent, very friendly, helpful, and prompt. I submitted a claim when my wallet was stolen and World Nomad was very efficient with approving the claim. Have now used them for 3 separate trips
It's so easy to purchase an insurance here. Thank you.
I have only just purchased travel insurance from World Nomads based on the information on their website, choices for benefits, etc. I gave 4 stars instead of 5 only because I have not yet taken my trip. Hopefully I will not have to place any claims but if I do, I will re-evaluate my rating based on the response I get.
Easy and simple to deal with
Such an easy website to navigate. Easy peasy.