Company

Vintage Sofa Co.

Showroom Jowler Mill, HX2 6TB, Halifax, GB

About Vintage Sofa Co.

You must be logged in to leave a review.
image
customer 31 July 2024, 02:40

What a great place to walk round and gather inspiration for giving your home a new look. I always end up buying instead of looking, their range has something for everyone. Recently bought a new sofa and ended up redecorating and bought some lovely soft furnishings. The staff are very friendly and offer great advise. They are happy to let you browse with no pressure.

image
Jaxanna 31 July 2024, 01:56

Great selection to browse from. As an online buyer, the communication was great and my purchases arrived quickly, well packaged and I’m delighted with them

image
Irene 31 July 2024, 01:50

Excellent company, fantastic customer service. Amazing quality furniture and house hold items. I can’t recommend them enough.

image
Gemma.S 30 July 2024, 23:28

We took delivery this week for 4 absolutely stunning zebra print dining chairs. The quality of these is second to none. Solid, well made and so comfortable. They look absolutely amazing in our open plan living area and made a huge statement to the room. Delivery was on time with agreement and very very well packaged. Looking forward to replacing our sofas before Xmas.

image
Joanne Owen 30 July 2024, 22:45

I’ve just purchased the Oskar 4 seater chesterfield in leopard print, I’m so excited it’s so unique and will be a total statement piece in my new home. Vintage sofa company are simply the best. Customer service was brilliant. They helped me through all my indecision and made the whole experience seemless. I will write another review when I get my gorgeous new sofa !

image
Kathryn Bailey 30 July 2024, 19:31

Excellent experience. Took me many months to decide on the Navy Albert, it’s beautiful, so pleased I ordered. Delivery was also excellent, kept updated, on time and placed in my home with care. Thank you 😀

image
see03 29 July 2024, 23:32

Excellent products. Friendly service and brilliant delivery assembling chair and taking away packaging.

image
Liam 28 July 2024, 07:52

Great company, fabulous products, delivery great, purchased the industrial apothecary cabinet. Looks amazing and love it. Great quality. Will return

image
Sophie McCarten 28 July 2024, 05:21

Brilliant service , from start to finish , excellent customer service and smooth delivery . Highly recommended!

image
Jim Dim 27 July 2024, 21:17

Like many, I was persuaded by the truly extraordinary number of 5* reviews here. My experience may help others. When my Hepworth Chesterfield sofa in Gold Spice Velvet arrived, it did not reflect the online images and YouTube video shown. The entire back panel was a different colour to the rest of the sofa, a light beige so much paler that the sofa looked two-tone. The fabric itself was thin, with barely any of the plush nap you’d expect from the “luxurious” (their word) velvet advertised. Indeed you’d be hard pressed to call it velvet at all. Vintage Sofa Co said a return wasn’t possible because my order was “bespoke”. They use this word all the time, and they use it wrongly, to distinguish between their in-stock items and the items they order and get from a third party manufacturer in a limited range of sizes, materials and colours. That is not bespoke, not made to the unique one-off measurements, materials and colours that a customer individually specifies. When I pointed out that their misuse of “bespoke” constituted false description, they insisted “well, it was made specially for you”. What disingenuous drivel! Imagine choosing an off-the-peg shirt from a shop and being told it was made specially for you. Retailers often like to tell you something is their "policy". For policy, read preference. It's no more than that. If you find yourself in this situation, persist. I did. Eventually they agreed to accept the sofa as a return, if I paid the delivery charge. To guard against any allegations of it being damaged in transit, I called Vintage Sofa Co’s own couriers. Their charge would be £150. I asked Vintage Sofa to arrange and was told it would cost £180. That got reduced. What didn’t was the 25% re-stocking charge they demanded, amounting to £500. If this happens to you, research the legality of restocking fees online eg Martin Lewis’s Money Saving Expert. A costly lesson learned – don’t trust online advertising – but worth it not to have such a poor quality lump of furniture staring at me every day.

image
Trisa Becket 24 July 2024, 23:05

It was a easy transaction, quick delivery and fantastic, quality sofa that I absolutely adore! Would definitely recommend 👌

image
Peter Schofield 24 July 2024, 22:05

Brilliant Service, amazing showroom, bought 2 harris tweed sofas, looks amazing and very comfortable. Worth the effort to visit the showroom, amazing collection of furnishings and furniture.

image
customer 24 July 2024, 20:21

Great professional delivery with friendly and accommodating drivers. Clean and tidy. Thank you!

image
KB 24 July 2024, 00:22

What a brilliant company! I asked for lots of details on lots of different sofas and nothing was too much trouble. We eventually ordered the Charles 2 seater. When it arrived it was delivered with care and the delivery service was exceptional. The sofa (which we had not sat on due to living many miles away) is exquisite to look at and so comfortable to sit on. It is beautifully made, the leather is soft but robust and is very competitively priced. We’re so glad we took the plunge with this company and we will be ordering more from them.

image
Jonathan Ferguson 23 July 2024, 03:38

Excellent from walking into the beautiful showroom and meeting the friendly helpful staff to taking delivery of an amazing piece of furniture that is exactly what we wanted.

image
Shayna W 22 July 2024, 22:21

Easy ordering process, excellent quick delivery, and I love the new sofa + armchair. So comfy and pretty!

image
Andrew D 17 July 2024, 23:13

Beautiful leather corner sofa, glad i found this company. Will be purchasing a rug from them shortly. Quick and well communicated delivery by ASB delivery services, So refreshing to find a company that not only offer great value and high quality items but also realises the importance of great customer service. VERY HIGHLY RECOMMENDED

image
Rebecca 17 July 2024, 18:56

Great service, and delivery. Loving my new sofa bed!

image
Miss Lynn 17 July 2024, 03:09

The gentleman who helped us (whose name escapes at the moment) was pleasant, friendly, and joined in with our sense of humour. The delivery team were helpful and patient while we reworked our placement plans - loveseat couldn’t fit through the doorway and ended up staying in the orangery, creating the perfect scenario to turn that mishmash office space into my new cosy library! My only criticism would be visible signage to the showroom - because it is so far off the beaten path, we were convinced we were heading in the wrong direction.

image
Ida 16 July 2024, 21:26

From start to finish. Very friendly and helpful. Sophie, customer service, went far and beyond to accommodate my needs. The second purchase I've made with the company and very pleased with the products.