Company Details

BEAUTIFUL TREE and all its lights! Nice dense real-like branches! Couldn’t be more happy with our purchase…delivery was spot on and well wrapped and great assembly instructions

This tree is the worst tree as far as shape and contour. I mistook your company for the excellent tree company. Lesson learned - NEVER buy from company on FB again.

Just as expected.

Tree was exactly as described delivered in a timely manner

There is a considerable amount of wreaths from which to choose. The large wreath I purchased was covered with lights and looks beautiful on the peak of the house. The website was easy to use and the wreath was delivered in less than a week.

Tree arrived at promised time and in great condition. Instructions were provided and very easy to understand.

The product was unusable because there was no wall plug included, and I immediately sent an email to your customer service group and received zero response. Update: The company posted this response with zero outreach or resolution. It wasn’t even a tree that I ordered. It was a garland.

It was easy to navigate the website and pick which tree I wanted. The tree is absolutely beautiful, better than I expected. I hope this tree also lasts longer than expected because it would hurt to have to get a new one, I love this tree so much.

We love our tree! It’s our first artificial tree and we were very hesitant! The LED lights are awesome! They have 3 different color combinations. Highly recommend the Slender Santa Fe!

My first artificial tree. Got the Victorian Fir. It looks just like real. I spent a lot of time shaping it but the time spent was well worth it. I spoke with Leslie a couple of times before buying and she was friendly and very helpful discussing options with me. Worth the price. Shipping was very fast.

The beautiful lifelike tree was delivered as promised. I probably spent a total of three hours fluffing my new nine foot tree. It is really full without any bare spots. The tree sections and the connectors were well marked, and I was pleased to see that there was enough slack in the lighting connectors to make it easy to assemble. I was able to assemble it myself, without help, and I’m a senior. The many realistic branch tips, made it easy to decorate. We’re enjoying the options on the LED color change lights. The only negative is that the tree and packing material had a musty warehouse smell out of the box, but it appears to be wearing off. I’m still giving it five stars, because of the quality.

Quality decor design and workmanship. Arrived ready to hang with no prep effort!

Ordering the tree did not go smooth. Many calls back and forth for proper order and shipping. VERY disappointed with quality and fullness of the tree. It is too thin and the entire trunk shows. Many wide, open gaps betwen the branches. The colors of the lights are too harsh on the eyes and look very artificial. The twinkle and fade functions are nice though.

After researching many trees on the internet and finding them all lacking (even the most which claimed to be higher in quality and more expensive), I concluded that Treetime seemed a cut above all of them. When I called customer service for additional information, they were very helpful and informed about their product when answering my questions.

Delivery was a soon as expected. Easy to assemble and the price even though $1000 seems really high, is not significantly higher than trees at Lowe's or Home Depot and your tree looks much more real. Plus, we priced real 9' trees at $350-450, so in three years we have broken even and start saving money each year after that. Totall pleased.

Given what I paid…I expected more from the tree. Just felt like I should learn to not purchase sight unseen.

The tree arrived very fast and it was very easy to put together. It is beautiful!!

Well made tree. Good value. We're happy with our purchase.

I have written 2 times explaining this and have not had a reply. I purchased this tree right before I had a huge, very life threatening surgery. When I returned from hospitalization, I could not even open the box for three weeks. When I opened it I was really surprised with the brown, quite ugly and quite visible stem. I explained that I understand the return policy and it had expired and why. I have not hear a word from Treetime. So, really you don't even deserve 1 star.

Awesome products and awesome customer service!