Company Details

My neon sign just looked amazing! Also the process of configuring it and directly the the price was really nice. Would order again!

Wir sind absolut begeistert. Wir haben uns ein Schild erstellen lassen mit unserem Nachnamen für die Hochzeit 🙂 es ist perfekt geworden danke !

Snelle levering, goed advies en het mockup design VS realistische resultaat meer als uitstekend. Jullie zien ons snel weer terug!

If there would be 0 stars, I would take that. It is 9 month now and I still don´t have a correct Neon sign!!!! First sending was weeks to late, and came with the wrong colour. After claming it, it took them months to send me a new one (including super unproffesional communication and no answering, no answering, no answering. Then what I got, was a super cheaply made sign from China, no qualtity as marketed at all!! After claiming that in June and asking for a correct sign or my money back, I don´t have an answer and no new Neon sign!!!! This is the worst I ever got treated by a company!!! Never ever would I order again!!! And never ever would I pay in advance again!!!

Overholdet ikke aftaler. Ekstrem skuffet over at placere en ordre, hvor ingen af aftalerne bliver overholdt. Det starter med, at deres EGET betalingssystem ikke giver en bekræftigelse, hvilket var d. 15. august. Her betaler vi +15% af prisen for EXPRESS levering. Efter lang diskussion frem og tilbage får vi betalt IGEN, men nu får vi ikke express levering, selvom vi har betalt for det. Der går 3 dage mere, hvorefter jeg skal i telefonen 4 gange for at overbevise dem om, at vi har betalt for express levering (kan de også se på fremsendt tilbud). Jeg får endelig bekræftet, at vi får express levering, og bliver lovet telefonisk, at hvis ikke ordren kommer indenfor 6-10 arbejdsdage, så får jeg refunderet 15% (som jeg betalte for express levering). Jeg får ordren leveret d. 5 september, dvs. en del længere tid efter ordren er placeret. Nu nægter de at tilbagebetale de 15% og sender mig videre til DHL. Ingen tager ansvar. Ingen gider samarbejde. Dårlig oplevelse får et middelmådigt produkt i 2 dele, som ikke kan sættes ordentligt sammen uden et meget dygtig elektriker.

Klantvriendelijk, goede service, snel geleverd

My daughter bought a neon light on my phone I emailed the company to cancel the order and 15 minutes later I had a respond that it was cancelled. Good contact with the people who work here !!

An extremely bad and unprofessional experience. We ordered a neon sign 1,5 months before our event, which were our main piece for our event. The sign ended up in the wrong country and The Neon Company were extremely uncooperative and refused to find a solution in order for us to receive it on time. We never received the the sign and in the end The Neon Company chose to cancel our order. We do not recommend, as they were extremely unreliable and unprofessional. Benefit Cosmetics

Supermooi! Zeer tevreden,vlugge reactie op vragen. Voor mij,perfect afgehandeld!