Company Details

Booked in for full groom, usually takes 2 hours, appt was at 1 told would be ready for 3, came at 3 and was not ready, was hanging in the store for a further 40mins. This is not the first time, Nobody approached us to let us know how long it would be. Suggestion - they have contact details, maybe call to say there’s a delay or call 15 mins before finishing to say the dog will be ready

I & my dog are traumatised by the experience of my mini schnauzer being groomed at pets at home. He has been stripped back all over & bare skin in places.He should have a good covering of fur & a distinctive beard & eye brows.He is unrecognisable as a Schnauzer & has been traumatised by the whole experience. Other Professional groomers have taken hours to groom him & this groomer did him in 1hr 30 mins & has literally stripped him of all his fur. I left in tears & warn anyone who has a dog which has a specific cut to avoid Pets at Home. I don't even recognise my own dog & he seems traumatised.

Lovely people with great care. Would not even think about going anywhere else

Awful service my dog came home with a extra short bit because they said the clipper guard came of when they used it I feel the team in the groom room are very young and pretty much left to deal with situations on there own when I complained I felt fobbed of by the store manager and felt I was to blam because my dog had a few knots when you pay £58 u expect time to be taken to get knots out rather that reach for the clippers very disappointed

They butchered my dog. Took her in for a freshen up and trim/tidy up as she's gonna be in my wedding.. she's come out nearly bald in parts and she's a long coat collie cross for reference.. I couldn't pick her up so she was picked up by a friend who paid not knowing what to do... I can't believe they think this is ok to charge for... £75 and a child could have done better. Tried to call them 3 times and no answer. Photos available

Was worried that Barneys usual groomer wasn't available but Tom groomed him and did great job. Really pleased with his groom

As always, a good experience for my dog. Girls are amazing and the dogs all seem very happy coming and going. There's a wide choice to choose from. Something for all budgets.

Nice pleasant young lady who groomed my dog Ronnie he came out looking lovely will definitely use you again thanks R Roberts

Always a good job but yesterday I bought my dog in at 8 am and picked her up as advised at 10 but had to wait another half a hour making me late for another appointment I had. My dog is a King Charles and I have her but right down so no combing involved. I wondered why it too so long and where my dog was during this time ?

price was more than expected n dog was so short that he hadnt been left with any head fluff n tail

My dog was in dire need for grooming with lots of knots, despite this the groomer done managed an excellent outcome. Very impressed with her skills.

Another excellent visit and groom for Charlie. Emma grooms Charlie she is very professional and very patient with Charlie as he is very anxious. His groom is perfect.

Great experience, the staff is super friendly and took time to advise on my dogs groom, which turned out lovely. Have been a few times, twice for a puppy groom as an introduction and now for a fully body one. Would book there again.

It was Chester and Ruby's first visit to Kinga in Colchester. Wow did she do a great job. The corgis have never looked so good. Kinga was very professional and I can not recommend her enough. ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆

Excellent staff very warm and welcoming looked after my dog as it was his first time at this establishment. And the staff did a brilliant job grooming and looking after my dog in my absence..

Harry my Imperial Shizuh came out completely shaven and all his whiskers cut off the male groomer who did him must have been in a hurry, very disappointed

Fantastic service from Belfast team. Having regularly visited the Hove branch before moving to Belfast recently, this was our first visit. Stella my Labrador was treated like a queen and looked smashing after her bath, deshed, blow dry and nail clipping. The team made her feel so welcome and looked after her so she was comfortable.

Jenny does a wonderful job with Tully. We are very pleased .

Dogs looked fabulous when we collected them. One of the dogs is a bit vocal when getting groomed but the staff take it all in their stride

My dog feels comfortable being left