Company

The Attic Guys

Unit 7E, Britannia Estate, Leagrave Rd, LU3 1RJ, Luton, GB

About The Attic Guys

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Chris Hellawell 17 March 2025, 03:37

I would not recommend using this company for a full loft project. While they may be skilled at loft boarding, my overall experience was a disaster from start to finish. The initial timeline was set at four weeks, yet the project dragged on for seven months. I expect they’ll respond by blaming building control or other external factors, but that’s completely irrelevant. Throughout the process, they made it clear that my project was not a priority, frequently reminding me that they had larger jobs to focus on. Communication was poor, and I was met with constant excuses and rudeness. Their approach to customer service needs serious improvement. The subcontractors they used—plumbers and electricians hired at a low cost—were unreliable, unprofessional, and repeatedly failed to show up. I had multiple last-minute cancellations and had to endure five separate visits just to resolve a sprinkler issue. Avoid this company if you're looking for a smooth, professionally managed loft conversion.

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David Brooke 07 February 2025, 20:55

The Attic Guys have done a great job of transforming my dusty old attic into a very useable space. Within a three days of requesting a quote, I had a surveyor come down who was very helpful and presented me with a set of graduated options. Just a week later, the installation team arrived. The team, very polite and friendly, worked very hard from the get-go, barely taking a break, and completed the job in a day and a half, including clean-up. No mess at all! I now have a fully lagged and floored attic space with an integrated ladder. Attention to detail was very good too - I have removable inspection points in the floor so the electrics can be accessed if required. Just a note to say, they returned on 24/02/25 to install a pair of windows and add insulation to the rafters. Another great job all done inside two days.

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Emma 29 January 2025, 05:09

Having approached a few companies who 'covered London' to find out 'not your part of London', Mitch called me, talked me through the survey meeting and booked me in within two days of the call. Tom came and assessed my property and I was sent detailed quote with options with no hard sell (hallelujah). When the day arrived, they came on time, were polite, friendly and efficient. Very happy with the results. If I ever move again I'd get them to board over my attic 💯

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Christian 19 January 2025, 04:23

Excellent quality and experience with them. Our newly-built house came without access to the loft, and The Attic Guys opened a hole for the hatch, installed it (and the ladder), and boarded the entire (40 sqm) loft plus added lighting to it, all in the same day and in less than a day! Communication with them was also excellent. Best money we've spent on our house so far.

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Julian Tang 07 January 2025, 01:13

Gave a very comprehensive quote - explained the details of the job and the reasons for the cost very clearly - emphasising that there would be no hidden extras on the final bill. Installed the loft insulation to raise my EPC from D to C - this was achieved thanks to the Attic Guys.

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Michael Anteney 26 November 2024, 01:55

Clive & VJ came to lay loft boarding. They were on time, knew what was required and checked with us for our requirements for any unforeseen items. They were polite and completed the work within a day, tidying up after the work was completed. We are very happy with the loft boarding and the light fitting. We'd happily recommend The Attic Guys.

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Colin Guy 07 October 2024, 03:36

The Attic Guys installed loft boarding and a loft ladder for us. They arrived on time, were very polite and helpful, did an excellent job, worked hard and completed the job in less than a day. They ensured we inspected and checked the work to our satisfaction and cleaned and hoovered up afterwards. They also demonstrated how the loft ladder worked. I would definately recommend them for any loft work required.

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Alberto Chiavazza 05 September 2024, 03:46

Quick, hard working and competent team. The survey was deep and comprehensive. The price was fair and the potential extra that they quoted, they didn't happened. I'm happy about the quality of the boarding and ladder and they cleanup perfectly before leaving.

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Caroline Shearer 06 August 2024, 01:25

Excellent company of reliable, competent and talented builders. Worked really hard to an excellent standard and were polite and tidied up after themselves, taking great care with our floors. Very impressed and everything from electrics to plastering is absolutely perfect. 100% recommend.

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MK 24 July 2024, 20:10

I needed my loft cleared out, insulated, boarded and made accessible with a ladder.This was no easy task as the property had been rented out for 15 years to various tenants that before leaving, had decided to shove all their unwanted items up there! This was the 3rd company that I had contacted to come and do a survey. Third time lucky. Steve the surveyor was friendly, but yet professional. He spent a considerable amount of time in the loft and meticulously measured and examined the area for any issues, unlike the other company surveyors who just popped their head through the hatch and took measurements with a laser. Afterwards, he talked through all the options in consideration of my budget. The work was completed over a 2 day period at the beginning of June (2024). Day 1. The two men just grafted so hard from the minute they stepped through the door until they left. I enjoyed listening to the banter between them 😂 Day 2 was for the timber ladder and light fitting. Now these guys had to come back a second time on the same day because I had a ‘dumb’ moment and thought the new ladder was stuck. Within a couple of hours the lovely guy at the office, reassured me they’d be back and he was true to his word, even though there were no issues. I would not hesitate contacting this company again.

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MITCHEL BENFORD 20 March 2024, 16:04

I cannot speak highly enough of this loft boarding company. They were professional, friendly, and completed the project with expertise and attention to detail. The communication was excellent throughout, and the final outcome far exceeded my expectations. I am so pleased with the work done and would not hesitate to hire them again in the future.

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Robert 18 February 2024, 16:56

In summary The Attic Guys are highly recommended. I ordered a new loft ladder with a larger than normal trap door. From the off the communication was first class both in written form ( emails and messages at the same time ) , the initial survey and at the telephone. Professional and honest advice. The kit was fitted a couple of days ago by Filip and Clive. They got their heads down working almost before they came through the front door ! They still had time to be friendly though and Filip's sense of humour is unique ! I cannot speak too highly of the standard of work - really excellent and matched into the existing decoration.They cleaned up brilliantly ( I literally had nothing to do) and spent time showing me how everything works. My wife and I were so impressed we are considering using The Attic Guys for another project.

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Jeanette 07 February 2024, 19:34

I had my loft boarded up last year 2023 and was thrilled with the completed job. I found the staff very polite and friendly and worked in a tidy manner. Now a company are worth their salt if the after care customers service if good and I can honestly say they are. I had a slight issued and they came out to review and were prepared to pull all the stops out to fix my issue. I cannot thank them enough for 100% customer service I would recommend in a heartbeat. Thank you Tom it was a delight meeting you today and I'm so pleased I picked your company to carry out the work a year ago. Good 10 out of 10 can't say anymore that that.

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Paul T 15 January 2024, 23:49

Very responsive company. Had a survey done and explained what I was thinking of doing and why. Predominately, insulation to reduce loft temperature on very hot days and, with some expectation of it reducing heat loss in winter. Was told that, had I continued with my current plan I would be disappointed with the results - so we went for thicker Cellotex panels. The quotation was quite expensive but I decided to proceed. The fitters did a very good job in what was a very big and and and, at one end, cluttered loft. The first thing we noticed after completion was how much lighter the loft environment was. Whilst there has not been any extremely hot days as yet, the main part of the house only reached 22C on days where the outside temperature was about 30C in the shade and a great deal hotter in the sun (part of main roof faces SW). Before insulating the conservatory had reached between 90 and 100C even with the door open for ventilation. The only negative comment is that the fitters left quite a lot of mess to be cleared up, broken cable ties to be replaced and touching up to paintwork. That said, overall, the fitters were friendly, polite and they did a good professional job that would have taken me a lot longer and I would not have achieved such a good result. It certainly seems to have insulated the house from intense solar radiation. This should make the house more comfortable but only time will tell. I did not expect this to be a cost effective solution in the short to medium term as I already had thick insulation between the rafters.

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Alex 17 September 2023, 18:17

Its always a nerve racking experience, choosing someone to come into your home, and make fundamental changes - trusting a bunch of strangers to do a good job, based on no previous experience of what the work entails. With so many horror stories about cowboy builders leaving the place worse than they found it or doing serious damage. I am very happy to say that our experience was the opposite of that. Attic guys are amazing. The work was divided down into options, so you can choose what you need specifically, and they accommodated our particular needs -It felt like working with a business who is genuinely proud of their work. Dealing with Sara was just wonderful, she made useful suggestions, discussed our specific needs with Tom -who oversaw the work, didn't try to sell us unwanted things, she was very kind, approachable and friendly, and genuinely wants the best - Tom and Filip were also really easy to talk to, explained in person what they planned to do, and then Filip and his crew worked tirelessly (and I mean tirelessly - they didn't actually seem to stop for a break!) to get the work done. All in all I would recommend Attic guys to anyone. They cleared, insulated, built a sturdy floor, installed a staircase added a window and celotexed our loft in four days, and did it without causing any drama or mess. A****

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Steve Morgan 15 September 2023, 17:42

Top Business, highly recommended! Good communications from the management team, first-class installation team and quality of work was outstanding. The installation team whent above and beyond to provide exactly what was quoted for and matched the agreed scope 100%. The also protected our property well during the works and cleaned up thoroughly before leaving and spent time to show us everything they had done and explain the details of the work. Well done Attic Guys@

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Andrew 05 July 2023, 02:37

It took a little while to get an appointment, but The Attic Guys did a good job insulating and boarding my loft. Unfortunately they weren't able to install the boarding as high as they quoted for due to rafters in the way, but they were able to find a reasonable compromise solution to still have a decent amount of insulation in the boarded section.

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Amy Hawkins 27 June 2023, 15:59

Prompt, professional service and the job (boarding, insulation and light installation) was completed very efficiently. Thank you!

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Mr Garden 09 June 2023, 21:45

The Attic Guys team were efficient from start to finish. The quotation process was simple with a rapid turnaround. We agreed the scope of work; installation of a loft ladder, additional loft insulation, an area of boarding out and the addition of a light with a switch. The team turned up at the time and date agreed and did a very professional job. They completed the work in less than a day and did a full clean after themselves. We are very pleased with the result. Excellent job.

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Graham McNeill 23 May 2023, 20:21

My wife and I had a outstanding service from The Attic Guys they completed working on our loft in 2 days. The inside of our roof was Celotex and loftboarding was put down on the floor. Even though my wife and I are hearing impaired Filip typed to us on his mobile phone. Filip and his colleagues were very polite and tidy. I would like to thank Mr Gilhooley and Sara for communicating and updating us. We would recommend The Attic Guys to family and friends. Thanks to The Attic Guys we have a lovely loft for storage.