Unit 2E, Woodlands Farm , The Vale, HP5 3NS, Chesham, GB
Temptation Gifts Ltd has been in business since Mothers' Day 1983 and we've been trading online since July 2000. We now have six large high street stores and two busy websites. We are FIVE times winners of the title UK Online Gift Retailer of the Year.
Really pleasent experience. The parcel was a little later than originally told (2days) but that really wasn't an issue at all! especially during covid and the backlog of gifts for Christmas. Each and every item was wrapped beautifully with either bubblewrap or tissue paper to keep them all safe. Not just thrown in a box. Will definitely shop with them again for any gifts.
First time using this company after searching on google for a Yankee candle that was no longer stocked by Yankee candle. I was pleasantly surprised they had the candle in stock with 20% off their stock for Black Friday. In addition they had 10 votive candles for £12 (on selected scents). Parcel arrived within the time frame and carefully packaged to avoid any damages. Would order again.
Absolutely fantastic service very pleased fast delivery and great customer support. Thank you
Excellent company. They phoned a few hours after placing my order to check the personalisation was correct. I then received my order really quickly and the personalised product the following day. All really well packaged. This was my first time using the company but I will be using them again.
Fantastic site! I bought lots of Christmas presents for family this year made easy by the wide choice of products at reasonable prices. Order arrived quickly and really well packaged.
A delightful website with plenty of choice. Once items were selected the payment procedure was easily followed and items were soon on the way to me. They arrived well packaged and within the dates of arrival set. Among all of the items ordered there was one error, easily made as the description of items were similar. This was easily resolved in a telephone conversation and the correct item was with me within two days. I have no qualms in purchasing from Temptation Gifts again.
I had a slight issue with a recent order which was resolved very quickly and professionally. This is a great company with high quality products and excellent customer service and I can see myself shopping with them again and again. Highly recommended.
I ordered some glass christmas baubles. They arrived quickly and were very well packaged - so important with such fragile items. Baubles were lovely. Parcel was also tracked. I will definitly use this company again.
Another company that feels like it is ok to send out the wrong item and then expect the customer to repackage, print out labels, send back, and wait for a refund because the can't process an order correctly
I discovered this company once lockdown started, and have been recommending their fantastic selection and service to all my friends. I've placed 3-4 orders with them and each parcel has arrived very quickly, with everything well-packaged and exactly as described no matter what I have ordered. I truly recommend this company as it seems to be a great UK business that takes pride in providing excellent service at all times. Very, very impressed!
Brilliant selection, well packaged, fast delivery. Will use again.
This is the first time I have ordered from temp gifts and I will definitely order from them again. I ordered a Yankee candle that I can’t seem to get in shops anymore ( warm cashmere). Was slightly worried about ordering a breakable item, but The candle was really well wrapped That I think only an elephant standing on it would be able to break it. It also arrived super quick ( within 3 days of ordering). 100% recommend this company.
Superb customer service! After I emailed about an issue with an order, I received a reply within 30 mins- and a replacement sent first class. Thanks very much and will definitely be purchasing from them again!
The best customer service ever! They responded to a problem within minutes and sent a replacement on a broken item first class. Amazing discounts on Yankee Candles also. If you’re in two minds about ordering from Temptation Gifts, don’t be!
Great service, arrived quickly would recommend.
Another order. It's brilliant. I can go to the shops. But why!!!. I'm getting my Yankee candle s at a great price and the service has been very quick.
I ordered the Bamboo lunchbox for my Daughter Birthday, it has all the different breeds of dogs on it so cute she will love it as she is mad on dogs !! Quick postage and well wrapped Thanks 😊
Orderd yankee candles and egg cup , paid for fed ex express , should have been recieved in 3 days , it took 9 days!? I informed them on day of purchase to add phone number to order which was confirmed in email it had been done . To top it off the egg cup broke on first use and the 3 yankee candles have no fragrance when burning . Let's not mention the 50 pounds extra I had to pay for shipping !? Customer service never once apologised and tried to pass thr blame to fed ex. Very disappointed as they seemed to have a hood profile online .
Given the current circumstances I was expecting a slight delay in my order. My order was despatched the day after placing and received two days later. Amazingly prompt service in light of current events. Thanks so much!
Very consistent, reliable quality and speedy dispatch.