Company Details

Having moved to an area in North Somerset in 2023 with very poor broadband options being offered by the main providers such as BT, Sky etc. Technological have stepped in and filled the gap which for me as I WFH 3 to 4 days a week is a godsend. So far so good. No complaints.

Easily accessible in times of need.

Works as it should

Always reliable ,fantastic customer service ,excelent communication if problems arise and service always restored asap when issues occour and on to of that the service provided is very competitive

Excellent prompt customer service

Thought we were condemned to slow broadband (1.5Mbps) in our rural area forever. Was surprised to hear that Technological was installing fibre nearby. Their response to my enquiry was really fast and within a few weeks they had installed the fibre under a road and across several fields to get to us. Fast service, fast broadband, brilliant guys. Can’t recommend them enough.

Very professional, pleasant staff. Good responsiveness to breakdowns / problems. My reservation is about router etc. installed equipment. Three equipment breakdowns across two lines over two years seems (I have no direct experience) high.

Very helpful, respond immediately to any questions/concerns. Kept up-to-date on any problems with connectivity

Friendly , prompt , tidy , efficient

Awful! Do not use. Set up direct debt as for specific date to take out, never stick to it. Then direct debit systems fail and ask me to manually pay for I’m not doing there job for them.

Maintenance downtime happens from time to time, but rarely an issue. A little bit too demanding when their automatic payment system fails and customers are requested to make manual payments instead. Otherwise, performance and service very good.

Always good signal and swift notification of any problems we have great internet in a very remote location where bt aren't in any rush to get us connected Jim and the gang are very friendly and helpful Paul May Old Shop cottage clatworthy

Reliable up time, good service, up to date notifications. Would recommend.

Our plug unit powering the router got really hot, and the internet became very slow, so I rang Tom and left a message. One hour and a half later his colleague Jack arrived, knocked on the door, diagnosed the problem, replaced the unit, got our Netflix up and running ( we are useless at tech). Fantastic service!

Good reliable broadband and good communication.

We have lived in this village for 23 years and Technological is the first company to provide reliable fibre broadband to the router!

Very helpful and willing to get everything sorted out.

I couldn’t have wished for more obliging and helpful person that came to my house. Very tidy and respectful and nothing was too much trouble.

A reliable service with fast communication & updates of any technical issues which might affect our connection.

Excellent service.