Studio 11b The Big Yellow Building,, NE11 0NF, Team Valley Trading Estate, GB
superb range of road, mountain, hybrid, cross bikes from well established brands, we have chosen the best brands available and to suit all budgets for both fitness and success
Fantastic Service and a fast delivery. Very happy
Great item, right price, speedy delivery
Brilliant customer service dealing with a delivery problem. No arguments. Staff were very apologetic (even though its clearly the courier's fault) and sent a replacement out for next day delivery.
Good website with quality products at a good price, prompt delivery and good communication. Happy customer
Bought a light online. Very pleased with the purchase and speed of delivery. Unfortunately the light developed a fault (manufacturer issue not store) and as soon as I made them aware they sent a replacement. Excellent customer service provided and thoroughly recommend them. Just wish they were more local to me. 😊
What a great shop. My LBS recommended Team Cycles and I'm very glad they did. I'll never be Jeffed again. Good and honest price and delivery which makes them stand out
Easy to navigate web site - found the bike light set item I wanted at a very competitive price in comparison to other sellers. Very quick delivery and the item was expertly packaged. Great shopping experience from start to finish.
Second time I've used Team Cycles. Impressed with the speed of delivery. Items were well packed.
Update 7th Nov: I reached out to Team Cycles on Saturday 4th Nov right after receiving the defective goods. Store manager Tim Graham replied to my email on Sunday, and swiftly dispatched a replacement on Monday. The new unit was successfully delivered on Tue 7th Nov. Despite the unpleasant issues with the first delivery, Team Cycles addressed the issue and resolved it swiftly. I’m currently still waiting for DPD collection for the return of the defective groupset, which is also arranged by Team Cycles. Overall, I’m pleased with how they deal with the issue and the communication has been good one tween me and them. Therefore I have amended my review score from 1 to 4. Below is the original review: I have just taken delivery of the XX T-Type groupset from my order 26216. Upon unboxing, I noticed everything inside was scattered around and noticed the following damages: - The pulley cage shows visible scuffs on the cage plate. - The inner side of RD body shows several visible damages. - There is dirty grease in the RD mounting bolt, indicating its been fitted and used. - The controller pod red tab has been pulled and ripped on one side, and the other side completely missing. - Product packaging is damaged. Judging by the issues noted above, and the resealed package tapes instead of the factory-sealed SRAM tapes, it is clear to me that someone has installed the groupset and mishandled the rear mech. It is extremely shocking that TC did not make sure the goods sent out are in its original condition; especially for a product with this price tag, I do not think it is acceptable for any customer to have received it in the state that was presented to me. I purchased a new groupset, not an used one with damaged parts (cosmetic or not, I believe this shouldn’t happen). I’m extremely disappointed, as this really put a dent on my confidence in buying form TC again. I have emailed them and currently waiting for their response.
Awesome service! Quick delivery!
Received the bike damaged unfortunately but could not ask for better aftersales, arranged a return and replacement instantly. Highly recommended
I ordered a helmet after 2pm on Thursday, it was dispatched the same day and arrived Saturday. Great selection of products and one of the cheapest around. Nice online experience too, but the follow up question went unanswered.
Efficient service. Good value for money.
Prompt delivery, good price. Not my first Exposure lights, but an upgrade. Rear light great. Front light is either faulty or I’m doing something wrong. Either way, not Team’s responsibility.
It was a present for our Son. He was very pleased with it.
Excellent website and great service, arrived well within the timeframe advised
Te price was good and delivery prompt
Great range of stock availability and backed up by great service including communication.
To be honest the delivery was a bit slow, The wahoo Tickr is a good replacement for the Garmin HRM that have constantly failed over the years. Here's hoping the Wahoo stands the test of time
Ordered new Garmin, excellent price, free delivery and very quick, can't say fairer than that. So good I am going to buy another one for the wife.
