Company Details

I have been part of a wholefood cooperative in Northumberland for decades. I always thought Suma were an ethical company, but there support for abusive practices from a company like Delamere has appalled me. Goodbye Suma. Shame on you.

Disgusted that Suma is still dealing with Delamere Dairy despite clear evidence of abuse of their goats from Animal Justice Project. How can you call yourself an ethical company? I won’t be buying any of your products anymore.

Dear Suma company , I was upset to learn that you refuse to drop Delamare diary products There has been evidence that Delamare products , have poorer animal welfare standars , including killing of baby goats. This is a horrific cruelty that must end NOW. I kindly ask you , not to purchase these diary products . Thank you for your careful consideration to this important matter . Animals are not ours . We have to show them respect they deserve . Have a nice day.

When you drop Delamere Dairy as a supplier you will a little nearer to aspiring to be an Ethical company. Cruelty to animals is not acceptable in any walk of life. !!

I am writing to express my disappointment and outrage with ypur refusal to drop the hideously cruel Delamere Dairy

I am disgusted with your refusal to drop Delamere dairy after the horrific abuse and cruelty that has been exposed! I can’t believe you’re profits are more important than not being a part of systematic abuse and cruelty to animals!

Appalled that a company like Suma is purchasing ingredients from Delamere Dairy therefore supporting animal abuse as follows: despite clear evidence on camera of multiple abuses, severe lameness and the killing of kid goats. Having purchased Suma products for years I am now choosing other brands.

How can anyone buy these products, if you care about animals then don’t support this cruelty, this company is treating these animals in such a cruel way, you say that Red tractor has assured you of the welfare standards in this farm, but Red tractor is not a independent body so of course it’s going to back the farm, that doesn’t mean much to me about the standards in this farm or any farm under the Red tractor as it’s funded by farming

Having been buying their products for many years and admiring their ethical stance I'm now considering a boycott due to their involvement with Delamere Dairy. Evidence has been obtained by Animal Justice Project of dreadful treatment of goats and kids plus awful conditions on the farm in Skipton that supplies Delamere Dairy. Despite knowing this Suma refused to stop stocking their "products" and have believed the company lies. I've viewed the videos etc and am heartbroken, angry and devastated by the treatment of these innocent animals. Suma can no longer call themselves ethical of they continue their involvement with Delamere!

this company is NOT ethical. It refuses to cease buying products from Delamere Dairy which has proven to be abhorrently cruel to goats. I will no longer purchase any Suma products until this changes. Boycott Suma. Answer to your reply. Animal Justice Project send undercover investigators into farms. The photographs and facts cannot be argued with. Off course when you investigated them they cleaned up there act and hid things. That is always what Industrial Farms do. Your reply does not satisfy me. I will be boycotting your products and asking others to do likewise until such a time as you cease dealing with Delamere.

I have previously contacted Suma on several occasions regarding the following and have received not one response from them: The so-called 'ethical' wholesaler is still believing the lies that Delamere Dairy is telling them and listening to useless welfare certificates. Suma currently states "we will continue to stock Delamere products". Despite clear evidence on camera of multiple abuses, severe lameness and the killing of kid goats, the wholesaler is choosing to side with the standards laid out by the 'Red Tractor Goat Farm Assurance' scheme. Effectively, they are siding with an industry exploiting animals for profits. This is outrageous.

Suma are still using Delamere dairies, a disgrace to animal rights.

I emailed Suma some weeks ago with feedback regarding their Ecoleaf dishwasher tablets and to date have failed to get a response. The tablets do not live up to their claims, leaving washed items still dirty, smeared and with a white powdery residue and grit. I have found this to be the case on all my dishwasher programmes. Nothing wrong with the machine, a standard tablet works perfectly. Poor product, rotten customer service.

Alter/native soap. Lovely soap, but doesn't last long. Showering once a day and the bar is done in a week!!

This company keeps causing chaos by sending massively over sized vehicles to deliver in rural areas. We live in West Wales and the roads are not HGV friendly. Yet Suma, the so called 'ethical' company persist in blocking roads and inconveniencing residents, so that they can hawk thrir wares. They do not respond to feedback provided via their contact information.

We checked various online suppliers to get mixed nuts that weren't full of peanuts. We rejected ones that said they contained peanuts. Tesco, for instance, gave peanuts as second ingredient (by weight) after almonds. Suma didn't mention peanuts so we bought 1 kilo bag. The bag visibly contained so many peanuts that we separated and weighed them - 367grams out of 1 kilo, clearly the largest ingredient. Leaving aside the facts that peanuts are a legume, not a nut, and that peanuts are cheaper to buy than Suma mixed nuts, and that the real mutts aren't particularly high quality, it seems like sharp practice to pack the bag with peanuts. Especially when the company bangs on about their fluffy ethical standards. I am henceforth much less likely to trust what Suma say, or to buy their products.

I really appreciate the whole range of products from this wholesale coop, we're so fortunate to have such a great business and transparent rolemodel to aspire to! Long they main continue to thrive and serve the community for many generations to come:)

Absolutely fantastic workers cooperative supplying wholefoods and household goods to retail and food groups/cooperatives. Huge number of products, including fairly traded, organic, ecological and ethical. I have used Suma products for over 30 years, via various shops and food cooperatives. I have no complaints whatsoever about any aspect of the business, and fully support their ethos. They provide excellent products, including bulk purchases, at a low cost, with equality and the environment in mind at all times.

Loveliest company ever, with a delicious range of products and incredible customer service, not to mention a very ethical business model. I've been using them for about 5 years now and would not hesitate to recommend.