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I've been with Storm Internet a number of years now & have enjoyed an affordable, reliable service hosting my website. On the two occasions I have needed tech support my queries were responded to within an hour and resolved quickly.

Many thanks to Patrick for getting our server back up again when it failed to reboot. Can't fault the service.

Professional and swift to respond. Very happy as always

Great support from Sam F today, highlighting a server issue that needed sorting, then providing a speedy resolution. Thanks for the great service Sam.

Had an issue with a client's SSL renewal, which meant the standard method of confirmation wouldn't be possible. Sam F went out of his way to find a solution and to enact it in a speedy way.

Helpful staff; fulfilled request promptly Sad to be leaving Storm Internet, but retirement necessitates closure of The Willesden Bookshop.We have always had great service from your support staff; always patient with our lack of tech know-how.

The prompt and attentive response

Storm - always helpful on support have used them for many years

Always efficient with support, great service

Great Job - rapid response

They were able to fix the issue that I had with my website very rapidly.

Have been on a server with storm for years and never any issues. Now suddenly issues with our booking system, to be told it's because we're on a shared server (which they no longer offer to new customers) alongside many other websites/ systems and the capacity isn't high enough for us all. Only option given is upgrade to a private server with them at around £250+ a month! Current customers have been screwed over by this, why put us all on a server that's clearly not large enough anymore (but once was), just to push us to spend more for a functioning site? Safe to say we've switched servers to a different provider that's cost us much less and is super speedy as we were reluctant to pay STORM any more money after the little customer care we received.

Very quick response

Prompt and informative reply

Speedy and helpful service, from Sam. I can recommend Storm Internet. Rapid response using online chat

I've been using Storm Internet with various clients since around about 2010. I'm not massively technical myself (I get by...) and having the expertise & support they have provided over the years has made my life that much easier. I have learnt a lot too but their assistance with a server migration and some recently hacked websites has been invaluable. Thank you Storm! I can't recommend you & your team highly enough! :)

Quick and friendly response

Sam did a fabulous job today in helping with a major SQL Update. Over many years, I have found that he always does a great job.

Very helpful and prompt customer service and also a reliable service

Over the past nine years, Storm Internet has consistently demonstrated exemplary customer support and impeccable service. Their dedication to excellence set a benchmark for our experience of the web hosting industry, ensuring that our online presence remains robust, reliable, and secure. Thank you, Storm Internet, for being an indispensable part of our digital journey.