Company Details

Thank you to Molly at the Cheshire branch and the team for all their hard work! We wanted a 2 week 3 day turn around and Molly pulled all the stops! We didn’t think the ring would be able to me hallmarked, but the team even managed to do that! My ring is stunning, Molly took her time, answered all our questions and I couldn’t be happier, my ring is perfect! Thank you for helping us choose our perfect engagement ring! We will be back for our wedding bands! Georgina & Chris

Amazing Experience from start to finish! Couldn’t recommend these guys enough. Was really pushed for time as wanted to propose while abroad and after shopping around the high street jewellers and not being able to find a decent quality ring at a reasonable price Steven Stone came through and went above and beyond to make sure this was ready before we left the UK. Another thing to note was the quality of the ring, the diamond was by far superior to anything that was on offer even from Beaverbrooks. I got a better carat, colour and clarity for a few hundred pounds less! Finally communication from start to finish was excellent from multiple members of the team Molly and Max thank you! We’ll be back for the wedding bands for sure.

Steven Stone jewellers is amazing. They are knowledgeble and very honest. The ring is beautiful and superb craftsmanship. 5 stars.

Unfortunately for me not a great experience, everything up until recieving the ring was great, since recieving the ring the stone has become loose twice now, we took it in to see them and we basically got told they didn't know why it was loose or how it got loose or if it would again, clearly its a design flaw as the claws that are supposed to hold the stone in place clearly dont. I have spoken to a jewler and he said they should of been slightly bigger or be fixed by another method (I cannot remember now what he said) as the stone is round. Also the communication and customer service weren't great either, I feel like once the money had been handed over they washed there hands of the issues.

My now fiance and I had been looking at rings on the high street jewellers and tbh they were ripoffs. I contacted another online company with good reviews and was surprised at the poor service. It was then I found Steven Stone Jewellers. I found a ring on Steven Stones webstite that was better in carat, clarity, colour and cut that the others and it were in stock. However, when we tried to buy it, the websiyte showed 6 weeks for delivery. I contacted them and another compnay. David from Steven Stone was extremely propmpt to reply. He explained the ring was out of stock but asked me to give him a few hours. Sure enough, he managed a set expectation and within a few hours had responded saying that while the ring was out of stock, the London office had the mould ready and could source a diamond and have it ready for us within 3 days (2 days ahead of our deadline). They made the ring and kept us fully informed. It arrived ontime in a beautiuful box and the ring is gorgeous. I would definatly recommend this company.

We can not recommend Steven Stone jewelers highly enough, particularly David at the Hale branch. Just collected a diamond trilogy ring today and we are truly delighted. The service from start to finish was excellent and the whole experience of choosing diamonds with expert help was a joy. We were made to feel so comfortable and nothing was too much trouble. There really is only one place to buy diamonds and that’s Steven Stone. Thank you to Molly too for setting up the appointments. Caroline & John

We went to Steven Stone for my eternity ring as my husband had previously bought my engagement and wedding ring from there. I went in with an idea and came out with a totally different ring! We had a consultation with Molly and she listened to how i wanted this ring to represent my family. She suggested what stones to use and even helped us design it. I'm over the moon with my ring and it represents everything and more that i wanted it to. I 100% recommend Steven Stone as there is no hard sell, you are listened to, make to feel very welcome and the consultants are definitely experts in their field. We will be back again for another piece of jewellery....one day :)

Once again, I know why I choose to buy my diamond earrings from Steven Stone. They know how to treat their customers right and the earrings are beautiful. The staff were also very mindful of observing social distancing rules which made the choice to shop with them even easier.

I would highly recommend anyone who wants to purchase their wedding bands or engagement rings from seven stone. We had a great experience with Robert from the London branch. We not only purchased our engagement rings but we also purchased our wedding bands this weekend. Highly recommended. The service has been great from start to finish. The quality of the jewellery is really good. We are looking forward to receiving our wedding bands within the next 4 weeks.

We as a family have regularly used Steven Stone as they offer something different both in terms of the jewellery and the service they provide. Both are first class and make the purchase a very enjoyable experience in a convenient location. We will continue to support their business as they provide exactly what we want. This has led us to recommend them to our friends who are looking for “that something different piece”. We know they won’t be disappointed. We look forward to continuing to deal with Steven Stone. John and Sallyann

From choosing the diamond to the setting and receiving delivery, Steven stone was amazing and I cannot recommend highly enough. Comes in a beautiful box too.

I was doing the usual online browsing for reputable jewellers to purchase an engagement ring when I came across Steven Stone. Their website struck me straight away, easy to navigate and full of hi-res photos. The ability to select my own diamond was a real plus point for me. The selection of ring styles and materials was also great... I emailed for advise and the response was swift. I needed a quick turn around time and Steven Stone accommodated. When I received the ring I wasn't disappointed. My fiancee is in love with and can't stop admiring it. When we went into store to get the ring cleaned 6 months later we met Daniel who was excellent. Full of knowledge with great customer service. He advised us that the ring was too big and how it was being affected. We immediately took his advice and got it re-sized. Thankyou Steven Stone for making the occasion a brilliant one for us. If you're looking for advise skip the big high street retailers and go to Steven Stone. Great customer service and better value for money.

Great worktops, great service , good fitting and price!

We had our consultation today for our wedding bands since my engagement ring was also from a Steve Stone. The staff are professional, welcoming and friendly. I was slightly nervous going into a high end jewellers however, once greeted by the staff I felt there was nothing to be nervous about. Molly was very helpful and suggested trying other style rings to ensure we made the right decision. Whilst here I had my ring steam cleaned and it’s catching the light like the day he gave me it two years ago. Since this was our second visit we would highly recommend Steve Stone.

I started looking for an engagement ring for my partner in May and Steven Stone was the first place I visited. As soon as I entered the London branch, Zack’s passion and experience for diamonds and engagement rings put me at ease. He made the whole process enjoyable and stress free. At Steven Stone they are never pushy and truly want you to be happy with your purchase. Zack went above and beyond what I would expect a jeweller to do! I’ve now got the engagement ring and I’m over the moon with it. Thank you Zack and the team, you’re brilliant!

I had such a special experience with Steven stone, from the moment I stepped inside right through to the after service that they provide. Nothing has ever been too much trouble. Their service really is first class from the celebratory glass of bubbles you get when you have made your decision to the advice and expertise they offer which combines listening to your requests and desires, combined with their experts instilling their recommended opinions to help you get exactly what you want. The calm and relaxing environment completes this very special moment of you creating your very own engagement and wedding ring. Perfect!

I proposed to my partner the week before Xmas (2018), and for weeks prior I had been trying to get hints on what type of ring she liked the look of, with no success. I came across Steven Stone via a google search and was sold by their story and the reviews on how they help people make a decision on a ring. I proposed to my partner using a borrowed costume ring, and explained we had an appt the next morning to choose her proper ring. Upon arrival, my partner and myself were instantly put at ease by Daniel. He explained that the process of choosing the ideal ring can take as long as is needed and at no point did we feel rushed. Even small details like that my partner works in a hospital and therefore using hand gel can affect certain metals was taken into account, such was the thorough process of ensuring the ring would be perfect. The process of going from thousands of designs down to approximately 6/8 ring choices was very natural, and Daniel did occasionally point out that my partner did keep trying on 1 of them. Eventually, this was the ring that was chosen, and next came the choosing of the diamond. Again, I work in sales and I cant stress enough just how professionally done this was, from taking into account budget through to clearly explaining the "4 c's" of a diamond, and just how much due diligence Steven Stone as a company take over only allowing diamonds that meet a certain criteria get onto the final product. Once payment was made we was given a due date that the ring would be ready, once the diamond had been sourced. My partner was also overjoyed at finding out the retail value of the ring, much higher than what we paid thanks to the unique sourcing and non-overheads that most of the big named jewelers have. I would 100% recommend Steven Stone to any friend who is in the market for purchasing a special piece of jewellery. My partner gets many comments already about her engagement ring

The service from start to finish was brilliant and the ring was amazing. Obviously, when I proposed, I had chosen completely the wrong size ring. I drove to the shop in Hale and they corrected it for me there and then. Great service and friendly place. We will definitely be buying our wedding rings from the same place.

Steven stone has been fantastic throughout the purchase of an engagement ring. Allowing me to do things over the phone and via email and in an effective and timely manner. They are very discrete. They offer expert and honest opinions and do not try to over sell anything. The quality of the diamond and ring is amazing. Molly our jewellery assistant was lovely and extremely helpful. Everything about the whole experience has been a pleasure and I would highly recommend anyone. The value of the products offered is second to none. There is a friendly and warm atmosphere in their Hale showroom!

I purchased my fiancees engagement ring from David in the Steven Stone shop in Hale last autumn. I had an idea in my mind what I wanted and he discussed all my options and I eventually chose the Platinum Round Brilliant Tapered Pave Wedfit engagement ring which was perfect for my fiancee. I returned to the shop recently with my fiancee to buy the matching wedding band for our upcoming wedding, even though it is a 4 hour journey. I didn't intend on buying my wedding ring at that time but I saw a ring I liked and purchased it as well. We dealt with Molly Baird and her customer service was outstanding. I have little/no knowledge of rings and she took the time to talk through all my options to get exactly the type of ring that suited me best. She also ensured that the products we wanted was exactly right for us, even though that meant we spent a little less in the shop. I wouldn't hesitate in recommending Steven Stone to anyone.