Innovation Way, Woodhouse Mill, Sheffield , S13 9AD , Sheffield , GB
Easy to Oder awaiting goods
DO NOT BUY, the doors are great, the customer service is none existent, I purchased a 3 door Shaker kit with 3 panel mirror doors, unfortunately we broke one of the mirror panels taking the door up to the bedroom, no problem “we will purchase a new panel from them” or so we thought, contacted the manufacturers, their reply “ go and buy a new door from somewhere, B & Q only sell single Shaker doors with a full panel mirror not the 3 panel mirrors for £160, so I went to a glass supplier payed £55 for a new mirror panel but it does not match the ones in the doors, the glass supplier said the glass colour is not a common one in this country, So if you damage your doors the only place for them is the BIN, SAVE YOUR MONEY and buy from a different manufacturer.
Great product ,delivered ahead of due date, very helpful customer service team Many thanks
We supplied accurate measurements when we ordered three custom sized doors from Homebase. We went with the optional surround frame as it was supposed to make the installation easier. It actually complicated the fitting and when we came to install the doors we discovered that the doors plus the surround frame were 45mm too short. That's a huge error for something that was supposed to be made to measure. The instructions that came with the doors had only 2 pages that related to the product that we bought and were not very clear. There was no mention at all of the surround frame and the information relating to the soft closure mechanism was shall we say "misleading?". The quality of the doors and the hassle associated with fitting them does not justify even half the price we paid.
Always been great no issue's used them decades ,can be a tad more expensive then other places but quality is always A *
I absolutely love my new sliding doors. They fit perfectly, and the quality is amazing! I would defo recommend for made to measure doors.
Easy to use bespoke service. Fantastic choice, called them to check I had made the correct choices. Easy ordering, they contacted me to arrange delivery, that went really well. Fitting was straight forward and we now have some beautiful looking doors. Thank you, we would highly recommend.
I was extremely pleased with the quality of the fitments, they were straightforward to fit with easy to understand instructions. I had a couple of queries, I spoke to Jess in customer services and she got them sorted out without any fuss. I would definitely recommend HomeDecor.
Easy to use website to create your own design sliding wardrobe doors. Delivered on time. Not yet installed but doors were packaged well.
Love my new wardrobes, delivery went smoothy (even though on 3rd floor) The only slight grumble I have is we ordered stone grey and in certain lights it looks brown
Good quality wardrobe doors and rails without being overly complicated.
The doors arrived as stated and all was intact. My carpenter has built the wardrobe and it looks very smart. I am really pleased with it. Being mirror doors it bounces the light around the room more as well.
Good product but one door damaged on receipt . Could not wait for replacement so fixed , glass out of frame.
Customer service experience, surprisingly dreadful. This was whilst ordering the wardrobes. I hope there isn't a problem during fitting. Still haven't received any paperwork regarding the order or purchase. Seems like a very amateur setup.
I am still awaiting delivery, it is now due a week later than specified.
Cannot comment yet have not received goods
I got what I needed and it was fine for me to access and look around.
Excellent service, quality and delivery
I had confirmation the night before my delivery (delivery was between 8 and 11 on the 10th December) only to find my driver was off sick on the morning and my delivery was postponed to the 15th December. Not much joy from the company with relief drivers or from their managers who didn't call back. Now my fitter who was coming on the 13th December cannot come until his next fitting date of early February so Christmas completely ruined. Fitter has said he may be able to match the cost of my doors do considering cancelling out of the sheer inconvenience. At Christmas you would expect delivery companies to have relief drivers. Totally disgusted and disappointed. You would think that if a company wanted you to make a review that they would check that it had actually arrived first.
An uncomplicated build of a fairly decently priced product . Thorough delivery process ensuring all components present. Well recommended 👌.
