Company

Simply Beach

The Loft, Iron Wharf, ME13 7BY, Faversham, GB

About Simply Beach

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Samantha 17 August 2022, 19:44

Great selection of swimwear. Efficient delivery

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Anna 15 August 2022, 16:14

Great selection and so many choices for ladies with busts. Super efficient service and speedy delivery. Faultless!

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Alex Parker 08 August 2022, 16:20

Really good service, quick delivery and easy returns. Unfortunately I had to return items as they happened to not fit, but would definitely shop with them again.

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w young 20 July 2022, 22:19

Purchased 3 Bikini and one swimsuit for my wife in reasonably quick succession prior to going on holiday, We returned one the day of receipt and my account was credited with no hassle within a week. Whilst on holiday my wife lost a gold clasp on one of the bikini tops ( entirely our fault ) and upon return fully expected to pay for its replacement bikini top but was extremely grateful and surprised to be offered a replacement clasp at no cost sent by return of post. Now call me old fashioned but thats what I call good service. Well done Simply Beach.

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smallgiraffe08 18 July 2022, 18:39

Excellent personal customer service, quick delivery and nice products!

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Lisa Higginbottom 13 June 2022, 19:49

I found the customer service to be shocking Royal Mail delivered my parcel to the wrong address when I contacted simply beach they told me to deal with Royal Mail to find my parcel. I advised this was not for me to do and requested a refund I never got a response. I will not use them again.

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Sue Rummery 06 May 2022, 18:16

This is the first time I contacted Simply Beach, I needed advice about swimwear. I spoke to Abby who was able to answer all my questions and more. She was so friendly, helpful and professional but most of all had patience and understanding about my queries. Excellent Customer Service well done Abby, I am looking forward to receiving my order.

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mya ivanova 04 February 2022, 14:06

Prior to going away for a month I ordered a couple of bikinis from this place. I tried both on really quickly and instantly knew they weren’t right so posted the return and went abroad. Upon my return a month later I was ‘delighted’ to find a solitary bikini top in my Mail with a handwritten note stating it could not be refunded due to damage. I inspected the top to find there was indeed a snag, but I was completely baffled how I could have caused this as I don’t wear any jewellery that could have snagged it and the top literally stayed on less than a minute as I knew straight away it wasn’t suitable. Really annoyed at being almost £70.00 down and a bikini top that doesn’t match any of my existing bikini bottoms I phoned customer service. The lady was completely dismissive and disinterested but I insisted that I wanted photos of the bikini top prior to it being sent to me to confirm the snag wasn’t already there and a complaint raised. I’ve heard nothing since and it’s been about two months. Terrible customer service. I won’t be using them again

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Steve 11 January 2022, 17:24

I mistakenly ordered the wrong size but Jo corrected it the very next day and sent me the correct one. Didn't even wait for return item, great customer service.

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Ms Genevieve 07 January 2022, 21:46

Brilliant product and lovely efficient to deal with company when I accidentally posted them a return for a completely separate company!!

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Customer 27 December 2021, 16:38

I did not received my order which was my gift for Christmas. So was very disappointed by nice picture of swimsuit and lost money. Do not trust this site.

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Robert Bass 31 October 2021, 14:45

This was not a recent purchase just for the sake of accuracy. I just wanted to leave a retrospective review though to say how amazing the swimsuit I ordered for my wife was. It was made by Aguaclara and called a Tigress of the Jungle one piece animal print swimsuit. It was absolutely stunning! Far too sexy to wear at a public pool or the beach but there's a time and a place as the saying goes and it was perfect for the private pool and hot tub that we hire. My wife always keeps in shape and she looked incredible in it! No prizes for guessing what she's wearing in the photo I have as her contact photo on my phone!

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Naomi Allen 24 February 2019, 22:10

Awesome customer service! Sam was excellent, she accommodated all my request in a fast, efficient and kind manor. Very pleased so far. Excited to receive my purchase! So many gorgeous suits, hard to choose just one. Thanks again.😊

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Pauline Bellis 21 February 2019, 03:57

Great service definitely recommend this company

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Joan Williams 15 February 2019, 21:38

Have bought things from Simply Beach before, with no problems. Bought 2 swimsuits, sent 1 back as it was not a good fit on me, and my money was reimbursed promptly. Kept the second one, but wasn't certain, then decided against it - by which time I'd deleted the record and thrown away the packaging. Dawn at the company found the order no and details for me and talked me through how to process it. Above & beyond normal service.

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LL 13 February 2019, 20:32

Customer Services are first class. Their replies and immediate and they don't give up until the problem is solved. My swimsuits are great and I will definitely shop again

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Georgia Galsworthy 13 February 2019, 17:06

The customer service team are extremely helpful and very responsive. I returned an item and was worried it had not got to them so emailed, they were patient and looked into it for me confirming the same day that they had received it. The swimwear is also lovely so I would recommend shopping here.

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Jo 17 July 2018, 23:01

Excellent customer service My experience of Simply Beach as been great. Although one of my 2 hats I ordered was faulty their customer service, they responded to my emails very quickly, and it was resolved to my satisfaction. My friend has also emailed about stock availability for an items and they came back very quick.

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Georgia Lord 09 July 2018, 01:07

Top quality swimwear with an efficient service and lovely packaging!

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Ami Francis 16 March 2018, 19:47

They sent the wrong size in everything and it's going to cost me £3 to return. What a waste of my time!!!!! Would never order again.