Company Details

Easy to order, quick delivery, fitted perfectly.

Quality product. Very good communication. Prompt delivery. Happy to recommend this firm.

Great happy with what your selling let’s see how you go with delivery

umbrella arrived well packed and good product

Quality product which holds the umbrella firmly, it is very easy to install and instruction is necessary. Highly recommend!

This is a high quality product. I’m very pleased that I trusted Shade Australia. I have bought domestic umbrellas from this company in the past. They are very professional and the products are really goood quality. Being in Western Australia shade is so important and Shade Australia understands this. They really care about the customer and are a reliable and trustworthy company with exceptional products. I highly recommend!!!!

Owen and the team were fantastic from start to finish

I ordered a 4 metre umbrella with a concrete stand. Laura contacted me regarding the stand, which was a miss-match to the size of the umbrella. Both Michael and Laura suggested a different stand that would be more stable and sorted an exchange with minimal cost. Everything was approached with the utmost of professionalism and experience.

The website allowed me to order an item after discussing on the phone with staff a delivery point to allow me to access the free shipping. Once I placed the order an email was sent saying free shipping was no longer an option despite speaking to staff who suggested the method. Disappointed in the outcome and the follow up discussion to assist my purchase. I was ordering from Queensland and Shade Australia is in NSW. Won't ever bother again as shipping was over $100 for a market umbrella 😔😔

Very happy with my seat stick. Amazing quick delivery service to a county area. If it works and looks as good as I am finding this I will be very happy.

Website is a little difficult to navigate and get precise search results. But excellent help and advice in the chat helped me make an informed choice. There are also informational videos on some products that are quite helpful too.

Great product & service, freight was fast.

Ordered Wednesday, arrived Thursday! Very happy with product and service, communication was also excellent. Will definitely use again!

It hasn't been delivered yet.

I don't like buying online unseen items, however my purchase from shade is the exception. The process was straightforward and delivery was within 2 days of payment. The product was as described. Well done

Very quick delivery.

Great price, fast delivery and great quality product.

Great range of products, good prices and excellent delivery.

Found order process confusing and order quantities increasing as I went through stages Very difficult to implement corrections and had to log in and out several times before all was correct Confirmation of order very slow and no estimate of delivery date available The system kept asking for edits on payment and delivery info which seemed to go nowhere Probably use the phone next time I really need to know a delivery date as I need this product to take away on holiday in 2 weeks

Excellent customer service. Products are great. Highly recommend Shade Australia.