Company Details

Great people to deal with our company got shade cloth for our perimeter fencing in riverstone for both yards and product was awsome and service was great too even had one of there sales staff drop off 2 rolls on his way home was very much appreciated I definitely would recommend this company to deal with

So impressed with the after purchase service, as well as the original purchase. I needed a replacement screw 18 months after the original purchase, which was sent out for free, & no cost for the postage! The staff were, on all occasions, very helpful and polite.

Great range and value, helpful service and prompt delivery. When the items arrived, we were most impressed by the the quality. Would absolutely use again.

The buying "experience" was fine. Initial enquiry, detailed specs, payment and delivery were all handled promptly and efficiently. It's still early days on what we expect to be a long-lived (but standard gazebo) product, but so far it is well-made, seems stronger than its flood-damaged predecessor from another company, and does the job very well.

Great service and advise by your sales division.

Quick delivery and Umbrella is great however I think they could recommend the type of base it needs as we had a base here and the umbrella was too big to fit in it and also I think they need to include a cover for it at that price.

Been a great help to us at Barmah Brumby Preservation Group. We are a not for profit organisation trying to save as many Australian Brumbies as possible. We use the blue mesh as a sight line on our fences, allows the horses to see the wires easily. Thank you for everything

As we couldn't find a rectangular table mount sun umbrella in NZ, we searched online and found Shade Australia had them. We obtained a quote, and a quote for freight to NZ. The freight was more than the umbrella but we went ahead as it appeared to suit our needs. Nikki and Laura and the team were very responsive to my enquiries by phone and email and the very heavy package duly appeared. By the time it arrived we had also paid customs duty and GST which brought it up to what we would have paid if we had bought a square one with an ugly solid base here in NZ. We put it up and found to our delight that I could raise it up and down with one hand which is necessary for me as I am a stroke survivor. Not only that but the cover bag that is on it when not in use has a stiff pole up one side and a lanyard that pulls the zip up so I can remove and install that with one hand also. The quality of the materials and construction matched the excellent design features also. All together a wonderful experience and choice. We have been loving using it when our crap weather this year has allowed.

The shade was installed in the backyard patio of our bed and breakfast located in the northern most island of the Philippines. The green colour of the shade enhances the cool fresh atmosphere provided by the assorted tropical plants around. It provide a lot of shade in the patio which our guests enjoy particularly on a sunny day. The only downside is that the shade cloth does not provide protection from rain.

Efficient ordering system- Australia post very good

The product and the company staff are topmost in my opinion, however we paid cash for our purchase and was told that an invoice for the sum would be emailed to us, but has not arrived as yet.

Quick delivery and a quality product

Loved the time taken to hear our needs and match the right produce. We r delighted with the finished product and the shade and colour are a great addition to our green patch. When I had a small issue with the collar sizing on the fat boy stand the support was excellent. Thank you for a very good experience shade Australia.

The cover was as expected -- had a durable feel, looked good, and was reasonably priced.

Quality and quick delivery

Great service, communication and product

The website was easy to find. Products well described. I was a bit confused by the actual colours of the umbrella covers. The product fits well. Delivery was quick in the busy holiday season.

Easy on line ordering with prompt delivery

Love my umbrella. It is well made, attractive and does the job to perfection.

Fast turn-around and advice over the phone. Top quality product.