Company

Shade Australia Pty Ltd

17, 2565, Ingleburn, AU

About Shade Australia Pty Ltd

Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.

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Dianne 09 November 2023, 18:44

Queries were answered efficiently & product knowledge excellent. Package arrived quickly & was able to be tracked from start to finish. Very pleased with my purchase

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DEBBIE PEELING 09 November 2023, 15:33

Easy to place order and product arrived super quick

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Patricia 08 November 2023, 16:38

Excellent and easy communication. Great choice of products and super fast delivery.

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Patrick Mousseux 08 November 2023, 11:24

Great product. My second one after 20 years.

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John Kavanagh 08 November 2023, 05:22

This company has outstanding customer service. I received a faulty umbrella and they replaced it immediately at no bother to me. I can highly recommend them.

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Judith Brinkworth 07 November 2023, 14:00

Customer service over the phone excellent. Parcel arrived, however some components were missing. They were promptly resent. Thank you!

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Pam Chant 07 November 2023, 13:39

I had spent too much time on the internet looking for the product, until I narrowed it down to Australia. The image and description was clear price very reasonable and service prompt Thank you.

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Tim Parker 07 November 2023, 09:07

Replaced our broken wooden market umbrella with a far superior product within 3 days of order. Excellent quality product and service.

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Debra Lisle 05 November 2023, 18:51

Very easy good website

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pb 05 November 2023, 06:43

Very quick efficient service and helpful staff...started raining the day we bought the umbrella so haven't tested it yet!

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KT 03 November 2023, 19:06

We have ordered weedmat several times, service is quick and the product is great.

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Stephen Kelehear 01 November 2023, 16:52

Very good quality product and service.

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Gail Fountain 01 November 2023, 09:28

Second umbrella I've purchased within the last 12 months. A good price and seamless service. Would always buy from Shade Australia. Both look super around my pool, the resort look I was after..

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Sean Johns 01 November 2023, 08:53

Very helpful and great service

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David Fisken 01 November 2023, 08:16

Excellent provision of information prior to purchase. Great product and very quick delivery.

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Jan 31 October 2023, 14:31

The personal interest taken in making sure my delivery got there on time was second to none. I thought I had left placing my order too late but great advice and service saved the (birth)day

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Jane 30 October 2023, 11:09

Easy to navigate the website and the order was delivered quickly

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Samantha 30 October 2023, 08:07

I have ordered from Shade Australia twice, and each time been so impressed with the service and quality of the umbrellas. We've had one of the umbrellas for about a year and never had an issue with it. Ordered three more umbrellas this time round and all are fantastic. Staff are very helpful, they care about safety, and they care to make sure customers are getting the right umbrella / base for their needs.

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Peter Cheshire 30 October 2023, 06:40

The umbrella was delivered very soon after ordering. The assembly of the umbrella and base was straight forward. We have at last had some good sunny weather which has allowed us to use the umbrella. Easy to operate. The cover for the umbrella is tricky to use. Hopefully this will improve with experience.

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Brad 30 October 2023, 06:34

Extremely helpful - have a SMS system in place to be able to talk directly with someone and get support and very quick and easy to work with