P. O. Box 503, 03057, Mont Vernon, NH, US
We are an online B2B proofreading and copyediting service that is available to you 365 days a year, 24 hours a day. We provide services for all types of organizations: legal firms, medical organizations, financial companies, educational institutions, and marketing and advertising companies. Every document is reviewed by 2 editors who work to ensure your document conveys your message and is error-free. We work with standard style guides (for example, The Chicago Manual of Style, The American Medical Association Guide to Style, The Associated Press Stylebook) and, most importantly, your style guide. Our completion times range from 30 minutes (for up to 1,000 words) to whenever. You can choose the right completion time based upon your needs and your budget. We're fast, accurate, and easy to work with. Please check our reviews to see what our clients say about us.
For my job, I am required to submit certain documents to PRN, and more often than not their proofing is ultimately helpful to our process. However, using their service can be frustrating, and their quality is inconsistent. The proofread now website is outdated, clunky and not user-friendly. For example, a "Remember Me" button for logging in (I do so daily) would be nice, as well as easier ways to check on jobs and message the proofreaders. I would also suggest PRN simplify their messaging—the notes around the site are unorganized and overwhelming, both visually and content-wise. My main frustration with the site has been the discrepancy between the time estimates and when the job is returned, especially the lack of communication from PRN when a job is not anticipated to meet the estimated deadline. After speaking with our account representative, we did experience improved return times and more accurate estimates. I just don't think the burden of keeping up on a job after it's been submitted, and reaching out to the proofreader after the deadline has passed, should fall on the customer. It would be more helpful and a better service to the customer if the proofreaders were proactive in reaching out if any delay in deadline was anticipated. One example, I submitted a long document and was given the estimate of six hours until completion. Upon the six hour mark, I reached out to the proofreader to ensure my project would meet the deadline, as the clients I was working for were expecting it to be done around that same six-hour deadline. I was told that the proofing would take an additional half hour and then, upon receiving the document, was told that not all links were checked due to the length. If I had been updated of these delays along the way, I could have kept my clients updated and had a better experience overall. However, I had to reach out to see where my project stood and then, in the end, received a document that was not fully reviewed. I have also had times when, even in very short documents, our proofreaders missed items noted in our style guide, or suggested we make an edit that our style guide clearly advises against. Summary: I wish I could count on PRN to adhere to our style consistently and keep us updated with project delays along the way, and it would be nicer as a user if they streamlined their website.
They are the best.
Consistent high performance.
Always love working with proofread now.
excellent and very prompt
great service. Very fast turnaround and they always do excellent work.
We use them for everything. Literally everything. They're great
My first experience with ProofreadNow.com was fantastic! I'll be back over and over again.
Delivered exactly to expectations. Excellent, responsive customer service.
This was my first time using a proofreading service...I have to say that I was quite pleased with the turnaround time.
As a professional English tutor, I know my grammar inside and out, and my writing is usually error-free. These guys find problems that I overlook. They are highly-skilled, and I highly recommend them.
Proofreading jobs are always very thorough, professional, and quick. Excellent customer service.
Always timely and responsive! My company never finalizes anything without sending it through you guys first.
Great Service & Customer Support I had an issue with payment the first time and I received great customer support. I have appreciated the edits and feedback to make adjustments to my writing. I have recommended your services.
For the most part, they perform satisfactorily. However, from time to time, they do not meet deadlines and we have had experiences where they don't even communicate that they will not be able to meet our deadlines. Because different proofreaders proof our work product, there isn't always consistency in proofing and adhering to our style guidelines.
We have been using ProofreadNOW for many years and find their service to be excellent. We would definitely recommend them to other companies.
Great service and turnaround!
I love this service - they always do a complete review of my documents and they always catch something we would have missed plus they can do things quickly when needed - can't say enough good things!
Solid, reliable proofreading at a reasonable rate. Would recommend to anyone.
Excellent – no reservations, I would recommend this company to anyone. Phil is very attentive and has remedied all transnational issues we've encountered.
