, , , GB
Port2Port is an online fine wine marketplace and wine shop; offering a vast selection of the best wines available online. We ship directly from the source, winery or importer, ensuring optimum cellaring conditions and guaranteed provenance.
Wrong wine delivery by your appointed courier. They contacted me on Tuesday afternoon and I committed to check the order. I called them for 40 minutes on Wednesday morning before phone answered. I explained the situation. They called me Friday to enquire again! I called them Friday pm for answer. Still no solution. Your “Reva” is evidently aware of the problem but zero response from Port2Port. Abysmal handling of a boutique wine brand. Never again Port2Port
My experiences with P2P have generally been very good, but this one was a disappointment. The majority of my order was swapped with that of another customer and there was inadequate communication between P2P and the courier company.
You delivered the wrong product. To date the matter is not rectified although P2P is "working on it'. But i have been called several times to ask how happy i am by folk unaware of the problem.
Still a disaster with your courier. They delivered my boxes to somebody else and I got boxes from somebody else. A lot of action necessary on our side, and still not solved up to now. Aramex is a disaster !!!
The wrong wine was delivered. Still waiting for the correct delivery
The incorrect wine has been delivered, only one case of two ordered was correct
No problems - I would like to point out to be sent a mail like this after each delivery is overkill and the quickest way to lose a customer. It has happened to me in the past where being bombarded with emails eventually leads to them being blocked and moving on to another wine selling site until they do the same - If customers do not get back to you assume they are happy - if they are not - believe me they will contact you !!!! Keep up the good work
Excellent service
No frills. Prompt delivery
Excellent shipping service. I received regular updates on the delivery status and received a friendly follow up call to confirm delivery and satisfaction.
Great customer service with very quick response time to inquiry. Great assistance and feedback with expediting delivery of order.
Experience was great. Your prices were better than the wine farm. The check out was seamless and delivery was quick. Will definitely use you guys again.
Highly reccomend! Speedy delivery, easy interface, and great products.
Efficient and effective service delivery
Ordering was easy, and delivery was even quicker than promised!
Great service and good selection of wine!
I have made a few purchases lately but can confirm the absolute pleasure with dealing with the team including IT Support
Always reliable and consistent! Bronwyn made sure that all of the wines ordered were on time for our CWM tasting! Cheers Port2Port!
All in all one of the best online services I have had, and I most of my purchases have been online for nearly 10 years now. The wine quality descriptions are all good and so far after 3 separate orders, I have been pleasantly surprised by the quality.
Great selection of wines. Always delivered quickly.