Company Details

Received what I ordered promtly

I ordered my goods between Christmas and the New Year during their Christmas shut down. My order was dealt with on the first day they were back, and I received my order by the end of the week! Brilliant service.

Hi there I ordered a nova 12inch Cole jaw yesterday and I haven't received an email about it yet or shipping info etc but I have paid, have sent an email and just a bit concerned about the purchase now. Hope this isnt a scam...Happy to change my review stars upon confirmation that my item is on the way and in stock. Update; they have replied to my husband and confirmed they are having royal mail issues as they are on strike etc

Tops in communicating. Thank you so much team.

Cant thank them enough. Brilliant company to buy from and they really do put the effort into getting you sorted. Recommend to all.

Amazingly helpful. Sound advice and very realistic recommendation. No hype, no nonsense - just sensible advice from well informed and helpful people. Great.

Excellent service, responsive and very attentive people.

Over all a quick order process with next working day delivery. Thanks.

Excellent customer services and speedy delivery with a great price!

Initially a mistake not dispatching order, but as soon as raised with team, order was dispatched and delivered by next day. Anyone can make a mistake, its how it is dealt with, and in this case it was dealt with promptly, efficiently, and with an apology.

First order in UK since Brexit, great experiment with Poolewood Machinery. Price very reasonable, and delivery price very correct too. The website is easy to search check and order. And delivery in good condition against signature after the french taxes are paid. I recommand for Europeans customers.

Received a faulty machine. Sent replacement parts quickly but this did not solve problem. They then arranged collection and subsequently replacement. Service was very professional; quick and polite. What more could you ask.

Pyrography tips ordered for Peter Child machine. Great price, easy to order and fast delivery. Perfect!

The item arrived as planned and packed securely. Web page a bit misleading when it says most machines sent post free but the Proxxon lathe was charged at £10. which brought the price up to the same level as other advertisers.

checked various websites for the product I was looking for and was impressed,with the price and how good the information was reguarding the item and the overall proffessional look of the website

Brilliant service, having enquired directly about the availability of a log splitter it was then delivered in prompt time. Other companies should strive for this instead of professing to have things in stock and it actually still being in a factory in china. The only glitch I would say would be the delivery tracking, some for-warning from the courier the day before delivery would be handy to ensure someone is available to receive goods. The SIP 7 ton log splitter has performed very well, having split over 40 cubic meters of firewood since purchase.

Easy order, quick delivery and easy transaction

Great service will be happy to recommend this company 👍

Great company to deal with

Ian goes the extra mile for his customers I can't fault that.