Company

PaintNuts

Controlla House, Unit 2,, BB3 0EH, Darwen, GB

About PaintNuts

PaintNuts is a paint manufacturer, supplier and retailer specialising in automotive paint, trade paint and paint for the home & garden. PaintNuts has everything you need to fix stone chips, scratches or scuffs on your car's bodywork. Using our state-of-the-art paint mixing equipment, we'll supply you with an exact colour-match car touch-up pen for an easy fix. For damage that's more complex, we supply car paint aerosols and accessories, including complete paint repair kits, to help you achieve a more professional finish. PaintNuts also supplies professional bodyshops across the UK.

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S. Smith 01 January 2024, 00:50

Simple to order. Excellent in all other areas

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Terry Spencer 31 December 2023, 22:26

All good. !!!!

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Mr Morrison 31 December 2023, 20:32

Fast service

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Ronald Brown 31 December 2023, 20:29

Great service

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Mrs Nicola 31 December 2023, 19:06

Have purchased twice now from Paintnuts. Product is excellent and a quick delivery.

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Alan Borthwick 30 December 2023, 17:10

Good item quick delivery not use it yet due to weather

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Raistlin 25 December 2023, 05:47

Ordered a 3 in 1 kit, arrived next day but missing the primer and lacquer. Phoned up and the missing items arrived next day. Can't fault the customer service. The paint match is pretty much spot on too!

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Phillip Burke 22 December 2023, 20:36

The paint did not arrive in time I wasted paying extra for next day delivery will never use this company again

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Paul Smith 15 December 2023, 23:32

Selected four colour codes from there on line system, waited three weeks and no order arrived. Emailed the customer device team my reply back was that they couldn't mix three of the four colours and they had refunded my payment. I emailed back asking about the paint that they could mix as of yet not had no reply. A trade customer lost.

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Robert Garner 14 December 2023, 17:34

As stated by others their system doesn't work and they send out the wrong paint. They then compound the issue by blaming the buyer when all you do to order the paint is put in your car reg - they then select the correct paint or not as the case may be.

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mike carter 08 December 2023, 20:49

I was not able to obtain the paint for my campervan from a main dealer looked on the web and found Paintnuts so contact them gave my reg no problem they mixed up the right colour very quik service so if any one has a problem obtaining paint give hem a call.

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john Hoare 06 December 2023, 00:15

I had a difficult start, with an old colour which is very rare, they sorted out the problem, now I'm really pleased with the result, it's a perfect match. Would definitely recommend this company. Excellent customer service, well done!

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Douglas Parker 04 December 2023, 18:31

Great customer experience. Slight hiccup selecting the correct paint colour but this was sorted by Sam and item posted and received very quickly. Keep up the good work. Thanks

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Mrs K 02 December 2023, 01:30

Absolutely amazing customer service! I ordered a paint pen to cover a scratch on my car. Alas, the item appears to have been lost in the post. I contacted PaintNuts to ask for help, they were amazing 👏. Not only did they respond super quick to my email, one of the team actually delivered a replacement item the same afternoon to my house 👍. This is customer service at its finest. Well done and sincere thanks. Mrs Evans, a very happy customer.

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Jack Sumner 01 December 2023, 19:56

Absolutely awful customer service ! They had sent the wrong paint to what I had ordered on the website. They will not to try to help you in anyway and make you to pay for their errors. Wish I had read the reviews before buying ! Will be telling friends and family not to bother.

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A 30 November 2023, 09:54

The spray paint is too runny. As soon as I spray, it drips down then dries in a faded grey version of the blue it should be. I emailed paintnuts five weeks ago to ask for advice but they didn’t respond.

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Connor Sultan 21 November 2023, 03:49

Brilliant!! Amazing service, delivery and colour match was perfect! Used 61k Subaru Grey and their 2k clear coat for amazing results!

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Harry 17 November 2023, 20:52

They sent the wrong paint and wont refund or pay postage for a return. selfish company, poor customer service.

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MJG 08 November 2023, 22:51

I wish I had read the 120 people who wrote a one-star review. I too wish that there was a minus assessment! Let's just say that my team are considering legal action through the Small Claims Court procedure to recover the costs and 'possible damages' regarding PaintNuts car paint supplier, and their so-called Help Team. If ever there was a misnomer this is one prime example for obfuscation - but 'Paint Nuts' seems apt from my experiences.

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Emmanuel 06 November 2023, 17:07

I wish I can rate them minus, they are untrustworthy, unreliable and poor customer service. I place an order with no PN272896. When I received it one item was damaged, I contacted them with images and video of the damaged item. I received automated email from them with ticket no. 31138 on 26th oct 2023 acknowledging received my request and will respond within one business day but never heard from them till now. Do not buy from them you do so at your own risk. Had I known is always at last. A word to a wise is enough. Don’t buy from paintnuts.