P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
There has been no update on the status of my order for 25 days now. The order was shipped one month ago and it still has not arrived. Shocking service.
20th Dec 2021 11:23:00 DELIVERED 20th Dec 2021 08:47:00 OUT FOR DELIVERY 18th Dec 2021 09:10:00 DEPOT SCAN 17th Dec 2021 21:29:00 IN TRANSIT - HUB SCAN 17th Dec 2021 11:58:00 ARRIVED IN COUNTRY / NON EU PRESENTED TO CUSTOMS 11th Dec 2021 10:03:25 SITE SCAN VENLO, 5928, NL 10th Dec 2021 14:06:00 CUSTOMS CLEARED AMSTERDAM, NL 9th Dec 2021 10:18:00 RECEIVED INTO CUSTOMS AMSTERDAM, NL 9th Dec 2021 00:00:00 RECEIVED INTO CUSTOMS AMSTERDAM, NL 8th Dec 2021 20:38:20 OUTBOUND EXPORT CUSTOMS CLEARED BASILDON, SS15 6TR, GB 7th Dec 2021 19:36:03 FEDEX CROSS BORDER PROCESS CENTRE BASILDON, SS15 6TR, GB 6th Dec 2021 11:56:37 DEPARTED Technicolor Distribution Services
Hello, i see that my order MAD9080GB92746361201 is still in your lobbies. Can you please give me a statut an a date when it will be delivered? It's urgent.
The service is pathetic, my parcel has been in their possession since the 25/11/21 & has not arrived. The last update Sydney custom was on the 9/12/21 without any further updated information. Tracking No.HUT1860GB32483912201 Please advise as this type of customer service is unacceptable.
Mi. Sono stati prelevati 203€ x una vendita non andata a buon fine che vorrei riavere , dove tra l’altro io ero il venditore prima di intraprendere altre vie
I have placed an order on the 26th of November from cult beauty. It was dispatched on the 3rd of December. Tracking number: HUT1860GB35595051901. Now it is stuck in Venlo since the 10th of December with no information! What's going on? I have contacted the retailer AND FedEx and still no response!! I am so disappointed and frustrated. I am afraid I will never receive it!
My parcel is stuck in Venlo Can you give me more informations about package. FIC Tracking Number: HUT1860GB13903768401 Edit: I sent an inquiry to the email you provided, and there has been no response for days
Boa tarde, desdo do dia 7 que a minha encomenda saiu do destino e há 2 dias que a minha encomenda encontra-se da seguinte maneira: 15th Dec 2021 14:42:36 SITE SCAN 217 VENLO, 5928, NL já alteraram a data de entrega algumas vezes. Afinal, recebo a 17 ou a 24 ? se for a 24 é a morada da empresa e a mesma está fechada
Hi, My order hasn’t moved since the 23rd Nov and is still after 23 days in the Fedex cross border process center, BASILDON, SS15 6TR, GB. Can you give me more informations about package. FIC Tracking Number: HUT1860GB75998192801 Thank you for your time!
Buongiorno, scrivo perché GLS mi ha comunicato che l'indirizzo relativo al mio ultimo ordine risulta errato e stanno trattenendo il mio pacco in attesa di vostre istruzioni. Tuttavia l'indirizzo indicato E' CORRETTO. Riporto qui di seguito i dati: Shipment Details # HUT1860GB33160424301 FIC Tracking Number: HUT1860GB33160424301 Shippers Ref: 230780720 Tracking Number: 613098557 Weight: 4.352 kg Local Tracking Number: Total Pieces: 1 Destination: ITALY Service: FIC – Tracked Worldwide Di seguito le riepiloghiamo i dettagli GLS della spedizione: M4 613098557 Numero DdT: Z1AARIPWXN Numero di colli: 1 Peso reale: 4,30 kg Peso volume: 10,3 Mittente: P2P MAILING LTD - FERMO DEPOSITO - RHO Destinatario: Giulia Giuriato - 35/4 Via PA Peroni - malo Sottolineo che l'indirizzo è CORRETTO. GLS ha già consegnato per Vostro conto altre volte al mio indirizzo. Lo ripeto, su Google MAPS si può trovare anche come GIULIA GIURIATO, VIA L. PERONI 35/4 - MALO 36034 (VI) In attesa di cortese riscontro Giulia Giuriato
MY ORDER HASN’T MOVED FOR THE PAST 8 DAYS AND IT WAS SUPPOSED TO BE A CHRISTMAS GIFT. STUCK AT SITE SCAN VENLO.
My package is stuck in Venlo for couple days. It was supposed to be Christmas gift, I ordered it before December and now I don't know when it's going to be delivered. The tracking number is HUT1860GB36199052401, would be grateful for some info.
Tracking GE1675902466NL ordered November 18th. No movement since November 23rd. Why has the package been held up in Venlo for so long? It's been almost a month and no one can give me any answers. Any insight would be much appreciated.
My order hasn’t moved for the past 5 days… My order hasn’t moved since the 10th and is still in the Fedex cross border process center, BASILDON, SS15 6TR, GB. My delivery date from the retailer was by the 21st- of December but I can’t see that happening now as stated before the item hasn’t moved from the process center. Can this please be looked at to see what the issue is? BRI1850GB08095614801 FIC tracking number.
My order hasn’t moved since the 10th and is currently in the Fedex cross border process centre, BASILDON, SS15 6TR, GB. My delivery date from the retailer was between the 15th-20th of December but I can’t see that happening now as stated before the item hasn’t moved from the process centre. Can this please be looked at to see what the issue is? HUT1860GB14855710501 Order number. Additional order number 1S0000786269 Edit; I received my items today and everything was fine. The communication was very slow to start but then was fast and up to date. Everything was delivered in time and in pristine condition.
Pessima esperienza, ho contattato la sede GLS di Rho, la quale mi ha detto che i miei pacchi sono stati rubati e quindi di contattare il mittente per il rimborso. Sono davvero inorridito dal servizio di questa compagnia di spedizioni, è inaccettabile che vengano rubati dei pacchi e che la notizia venga trattata con tale leggerezza visto che ora io dovrò fare i salti mortali per ottenere il rimborso. Provo ad allegare qui i dati delle spedizioni ma so già che risulterà inutile. Numero di spedizione: M4 613109224 Numero DdT: Z1ABFXXWWY Numero colli: 1 Peso: 1,57 kg Volume: 0 Numero di spedizione: M4 613109180 Numero DdT: Z1ABFVNR80 Numero colli: 1 Peso: 0,90 kg Volume: 2,9
Hi, I was just wondering if I could get an update on: HUT1860GB98837196501 The package has been stuck in transit for 11 days with no updates. Thanks!
Salve sto aspettando una spedizione codice HUT1230GB95555888201 ormai sono 5 giorni che si trova a Venlo. Posso avere novità
Hello! my parcel has also been stuck in Venlo 5928 NL for the past 11 days (from 8th Dec 2021). FEE5843GB00190219901 It was supposed to be delivered by 13/12. Could you please give me an update? Edited: Everything arrived. Just the page didn't show updated information!
I don’t understand one bit, I’m seeing that this package number HUT1860GB91851177701 from Lookfantastic was sent out since 30th November “ departed THG” was the status And 11th December it’s been at “ FEDEX CROSS BORDER PROCESS CENTRE 198 BASILDON, SS15 6TR, GB” What’s going on pls ? Like where exactly is this item ? After the 20th I’ll have moved out of the shipping address and country so I don’t know what both your shipping company and Lookfantastic want me to do at this point Update: the items were finally delivered yesterday after what felt like ages of chasing them around like some toddlers! They suddenly started communicating more about parcel location the day it arrived Ireland ! I mean what happened to doing this from the Jump?? Will I be shopping again from them? Absolutely not! Something about first impression and this experience has left a sour taste in my mouth. UPDATE: item was delivered successfully
