Company Details

Fantastic company, fantastic site. Quick reliable delivery, Fantatsic products at brilliant prices. Have not found the same quality of products elsewhere for their amazing prices!

top top store would recommend 2 everyone that needs a pet shop paul is fast punctual with orders and delivery and IF thares a problem paul is polite and fast soughting eny problem

All the orders I have placed have been dealt with professionally and efficiently by Paul who goes above and beyond what I expect in giving great service. Im always able to get hold of what I need and won't go anywhere else now for my reptile accessories.

Fantastic service every time. I use Online Reptile Shop every week to purchase livefood. It always arrives on time, fresh, alive and at a fantastic price. I can't fault the service Paul provides.

Ordered a 4ft tank about 11:00 Friday morning, and it was in my house by 12:00 the next day. Cant get better than that really! Will most defiantly be using onlinereptileshop again! Thanks!

I only shop here for all of my reptile related goods. I find that the site owner is very prompt as well as helpful with queries and emails. I have been shopping here for the better part of the year and can honestly recommend it. I will continue to use this site forever :)

We bought 2 items and one unfortunately had been missed off the order, I emailed and had a response very very quickly with the option of a refund or a replacement. The delivery was super duper quick and all communication was responded to quickly and efficiently, I would most definitely rec commend

I will only be shopping here from now on for my corn snake and his food, best prices, excellent variety on products, fast delivery and superb customer service and easy to contact, not only is buying from here fantastic but you can get some great advice if your stuck with anything or need another opinion, looking forward to shopping here again very soon, thanks again Emily : )

I fell across The Online Reptile Shop by pure chance, when searching for price differences for Adult European Tortoise soft pellets. Not only are their products cheaper than my usual choice of store, there is also a vast range of unique accessories. I will look no further when ordering products for my Tortoise in future. Prompt delivery and well packaged. A*****

Ordered some frozen feed for my seahorses, best service ever, packed fantastically with dry ice. Arrived before 12 next day in perfect condition and still completely frozen. ORS have the best prices and give the best service I've found, will defy be my supplier of choice from now on.

When I received my order it was damaged (couriers fault not ORS's), but thanks to quick communication the issue was resolved and replacement sent quickly - will be shopping here again! =-)

I have order a couple of items from Online Reptile Shop now and will certainly be doing all of my reptile shopping there now! All my orders have been delivered pretty much the next day and even when I had a small issue the guys went out of there way to help me out in turn getting me the product I needed. All in all a great bunch of people who actually want to help and advise you along the way. 100% will be recommending you guys to my fellow reptile friends and will be buying all of my future products from you. Thanks for all of your help. Darren.

First time buying from Online Reptile Shop & will definitely be returning. Had a bit of trouble with couriers loosing & breaking 3 strip bulbs in a row but O.R.S were in constant communication the whole time and went well above & beyond to get the matter resolved. Many thanks for that! Other than that, the items I bought were exactly as described, in pristine condition, well packaged, competitively priced and promptly delivered. I can highly recommend shopping with these guys! They're very personable and implicitly trustworthy traders. Top marks!

They accidentally sent me a pre pack instead of a super pack but after one email i received the right thing. Must say excellent service have been with then for a while now

Have used this store an few times now and as I need to get items to me pretty quick as I need them for my business they always do their best to get them to me within a day or so. I have used a few other online reptile shops but these guys are the best !!

I found the Online Reptile Shop after noticing it sold the same items that I was getting on eBay for cheaper. I emailed asking for some advice with regards to the temperatures in our Bearded Dragon vivarium and they gave prompt, detailed and knowledgeable replies (better than we got from our local reptile specialist shop); concerned more for the welfare of our pet than in making a quick and easy sale. Items I purchased were sent first class and arrived within 48 hours of ordering. I'd thoroughly recommend the Online Reptile Shop, better than anything I've found on eBay or in local shops.

I needed to cancel an order I had made and my request by email was dealt with promptly before the item was shipped, and customer service was very friendly and helpful. Would use this site again.

What a great trustworthy company,I ordered a quality tortoise food after comparing products from different retailers,the price was great,delivery fast&in perfect condition. I was fully updated on the status of my order and received prompt reply to my thank you e-mail. A lovely service with personal touch. I am a customer forever.

Just received my first order, great prices and very helpful. This will be the first of many and I have no hesitation in recommending them to anyone, Thanks Dave

the item i ordered was out of stock but after a few emails and some very helpful advice on different foods i received my order the very next day.this is the first time i have used this company and i will be using it again in future.